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Mark Christopher Auto Center
Ontario, CA
10,018 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,020 reviews
Verified Customer
April 14, 2025
I was at the dealer for oil change and tire rotation, and it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have p it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have problem with the front brake pad and the dsic brake and my car has only 13,000 miles More
by syria1984homs
Employees Worked With
April 13, 2025
Eric was great. I had inquired about a lease I found on Chevy.com and he reached out to me. I arrived for a test drive and he had the car ready to go. He explained t I had inquired about a lease I found on Chevy.com and he reached out to me. I arrived for a test drive and he had the car ready to go. He explained the features on the drive and we came back to crunch numbers. The offer was nowhere near the quote from Chevy.com but he was able to structure something to my satisfaction. He worked back and forth with management to get something done and I was happy with the purchase. Eric went above and beyond. I'll be sending him referrals and will be back in a couple years when my lease ends. More
by mr.e.wong
Employees Worked With
April 13, 2025
Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. She keeps you informed and up to date with the servicing. Excellent facilities. More
by Corey
April 13, 2025
Nobu in the Cadillac service department always does an excellent job and keeps up in a communication with his clients excellent job and keeps up in a communication with his clients More
by TJ4ROCKIES
Employees Worked With
April 13, 2025
The first rep was excellent. Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extre Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extremely underwhelming experience from Juan Fletes. I saw my car sitting behind the building in the lot for hours until I finally went inside to find who Juan was and ask about the progress. He said it just finished and that we would need to order a part. He said the part would arrive the next day and he would call me. The next day was 3 days ago and still no call. More
by mr.e.wong
April 13, 2025
Amazing service felt very welcomed, Robert helped us out to get exactly what we wanted. to get exactly what we wanted. More
by deandaandy
Employees Worked With
April 13, 2025
Ceasar took care of my trucks first oil change and a warranty issue within the same day. A1 service warranty issue within the same day. A1 service More
by marcoluga89
April 13, 2025
We dealt with Jose Encisco. He was friendly and had fairly good knowledge of the GMC Canyon we were looking at. However, a couple of things we thought we were getting in the v He was friendly and had fairly good knowledge of the GMC Canyon we were looking at. However, a couple of things we thought we were getting in the vehicle turned out not to be so. 1) Adaptive cruise; 2) Passenger seat manual, Not electric. My wife has to put a cushion under her so see out when in the passenger seat. More
by nevagolsch
Employees Worked With
Jose Encisco
April 13, 2025
Rami was our salesperson and he was very knowledgeable on the car we purchased. He was friendly, professional, and patient during the experience. He made sure the GM app was working properly and followed up the car we purchased. He was friendly, professional, and patient during the experience. He made sure the GM app was working properly and followed up the following days to inquire if added support was needed. Overall, great experience. Highly recommend. More
by sdmikesell
Employees Worked With
Rami
