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Mark Christopher Auto Center

Ontario, CA

4.5
10,130 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,130 reviews

May 18, 2025

Fast, friendly service! Dropped off my car for an oil change, and was called shortly after to let me know if was already finished. More

by MTINONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and friendly service at Mark Christopher Auto Center for your oil change. We pride ourselves on efficiency and communication, and it’s great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 18, 2025

your customer service is poor, your people don't follow up, and you do not treat your customers with care. More

by rachel.forillere
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your concerns, Rachel. I appreciate your feedback regarding your experience with Mark Christopher Auto Center. We are committed to providing exceptional service and would like to understand more about your situation. Please feel free to reach out to me directly so we can address your concerns and ensure a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2025

Staff was amazing. No pressure or attempt to upsale additional add ons. The time to complete the entire process far exceeded my expectations. More

by 2HARTS94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Mark Christopher Auto Center made your experience enjoyable without any pressure to upsell. It's great to know that we exceeded your expectations in terms of time as well. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2025

They were able to help me get the deal I could afford for the car I needed More

by robertcouser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! We're thrilled to hear that we could help you find a deal you could afford for the car you needed. Your satisfaction is our priority at Mark Christopher Auto Center, and we appreciate you sharing your experience. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2025

"Eric made us feel truly welcome and at home. Our experience at the dealership was one of the best we've had, thanks to the outstanding service and hospitality. We deeply appreciate the entire te More

by fireprotection4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback with us! We're happy to hear about your experience at Mark Christopher Auto Center. It's great to know that Eric, Greg, and Sam made you feel welcomed and supported throughout the buying process. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2025

Very helpful and kind. Made a real effort to provide what I wanted and needed More

by irmaserrano562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your review, Irma! We appreciate your feedback and are glad to hear that our team at Mark Christopher Auto Center was able to assist you effectively. Your satisfaction means a lot to us. We look forward to welcoming you back for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2025

Jason made us feel welcome and at home. It was overall one of our better dealership experiences. Thank you to the entire team that made us feel valued especially Jason. More

by atif.j.elkadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mark Christopher Auto Center responded

Thank you so much, Atif! We truly appreciate your feedback about your experience with Jason at Mark Christopher Auto Center. It's great to hear that our team made you feel welcomed and valued. We'll be sure to pass along your compliments to Jason and the entire team. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 17, 2025

Anthonny provided great service, he really worked with us and understood our buying needs and made it a great experience. I highly recommend reaching out to him for your next purchase at Mark Christopher. Al More

by SARELLANO126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser Valenzuela
May 18, 2025 -

Mark Christopher Auto Center responded

Thank you so much for the positive feedback! It's great to know that Anthonny and Jerry took great care of you and made the entire experience smooth and stress-free. We appreciate your loyalty to Mark Christopher Auto Center and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 16, 2025

The best that I have ever experienced. From the time you arrive greeted with the highest respect and concerns. My service rep (Nobu) always gives a clear understanding of the service nee More

by SWEETPEADOLL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I really appreciate your kind words about Nobu and the service team at Mark Christopher Auto Center. It's great to hear that you felt respected and well-informed during your visit. Your referrals mean a lot to us, and we look forward to assisting you and your friends again in the future. Thank you for choosing us! 👍 Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2025

Johnny was great to work for. Very down to earth and honest. I appreciated him making sure he stayed in contact with me every step of the way. More

by joedibenedetto16661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. It's wonderful to know that our team, especially Johnny, provided you with honest and down-to-earth service while keeping you informed throughout the process. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com