Marion Used Car Superstore
Marion, IA
156 Reviews of Marion Used Car Superstore
We were very happy with our experience at this dealership. We felt like everyone did their part to help us select the vehicle we wanted and a price we could settle on. dealership. We felt like everyone did their part to help us select the vehicle we wanted and a price we could settle on. More
I would have to say that I was delighted with the customer service and professionalism of Michelle. She made me feel very comfortable in such a stressful situation, such as buying a car. Her down to customer service and professionalism of Michelle. She made me feel very comfortable in such a stressful situation, such as buying a car. Her down to earth personality and energy made the whole process easier. Michelle is patient, kind, informative, creative and efficient. She is truly an expert in her field, she knows how to talk to people and make them feel well-off. I would highly recommend Michelle and Marion Used Car Superstore to family and friends. Thank you very much for excellent service!!! More
This was my first-time buying a new-to-me car on my own. I had no idea about the process involved. It was quite the learning experience. As luck would have it, I was blessed to have a great salesperson to I had no idea about the process involved. It was quite the learning experience. As luck would have it, I was blessed to have a great salesperson to help me through it all. Tyler Swain, met me as soon as I got out of my car. His smile made me feel immediately at ease. He, as well as the entire McGrath Team, took great care of me with their patience and understanding of how stressful of a decision it can be to buy a car . . . the right car. Tyler went with me on several different test drives and actually suggested I take one of the cars home for the night. He filled out the necessary paperwork and out the door I went with my next possible car. When I called him the next day, I asked if another car I had noticed on the webpage was still available. He said he'd pull it around so I could check it out when I got there. As promised it was waiting for me to test drive. I'd found the right car . . . Tim Dea, Business Manager, handled the financials and the necessary paperwork. He also was very personable and wanted to make sure that I had everything I needed for my new-to-me car. After some processing and consideration, I needed to make some changes to my options and he was more than willing and able to meet my needs. I got to ring "The Gong" ( a car-buying tradition) and with keys in hand, I drove that last "test-driven" car home and I love it! I hope that I don't have to buy another car for a real long time but if I do, I'll be heading back to Marion Used Car Superstore and Tyler Swain. He's absolutely the best and I have already recommended his professionalism and excellent customer service to others. He is a wonderful asset to the McGrath Team. More
I was nervous in purchasing my first car, but Devin was able to show me many cars that eventually led to the one I decided on. He was very generous and determined to find just the right vehicle. able to show me many cars that eventually led to the one I decided on. He was very generous and determined to find just the right vehicle. More
Everett was very friendly and listened to what we were looking for in a vehicle, instead of trying to offer any other vehicle for the sake of a sale. He also did not pressure us into making a decision. looking for in a vehicle, instead of trying to offer any other vehicle for the sake of a sale. He also did not pressure us into making a decision. We will recommend him to our friends and family! More
I just purchased my 2010 Chevy Malibu thru the Marion Superstore. I am so impressed with the VIP treatment I had in the process. I first worked with Tammy to find the right car for me. I would never ha Superstore. I am so impressed with the VIP treatment I had in the process. I first worked with Tammy to find the right car for me. I would never have considered a Chevy had she not brought me one to test drive for the day. The first car was not a fit for me as I could not live with the smell of the interior. Tammy went back and searched all the stores again to find the right car for me and SHE DID! The next process was painless also. I decided with all the work she did to find me the car she was also the right person to take care of the financing. It took 2 minutes to give her my info, she called within the hour telling me of the great 2.1 interest rate I was given. After work I met with Michelle at the Marion store, she had everything in order, all I had to do was sign. She is very friendly, helpful and accomodating. I felt confident that the team would take care me. The gift bag was a pleasant, unexpected touch. I drove away a very satisfied customer snacking on my cookies! I will definetly recommend the dynamic duo of Tammy and Michelle to anyone looking for any car. Sincerely, Sharon Johnson More
We were there for long hours, but it was all worth it in the end. I got a vehicle that fit what I wanted and a great monthly price. Adam worked really hard to find me a vehicle that could fit my budget. Wou the end. I got a vehicle that fit what I wanted and a great monthly price. Adam worked really hard to find me a vehicle that could fit my budget. Would recommend them to others. More
Awesome experience! Josh did a great job making sure we found the right vehicle! Vehicle #2 from Marion Used Car Superstore and will be going back again ! It was worth the 5 hour drive! Thanks crew! found the right vehicle! Vehicle #2 from Marion Used Car Superstore and will be going back again ! It was worth the 5 hour drive! Thanks crew! More
The service was great and they were very accommodating and helpful in finding the kind of car we wanted, though we had no idea where to start. and helpful in finding the kind of car we wanted, though we had no idea where to start. More
The experience from start to finish was really awesome! We came in knowing what we wanted with minimal expectations and were blown away with the customer service. Jordan was very attentive and made sure he We came in knowing what we wanted with minimal expectations and were blown away with the customer service. Jordan was very attentive and made sure he understood our wants and needs. He was very easy to talk to and made us very comfortable. Tim was quick and to the point with financing. We left extremely satisfied AND with the vehicle we really wanted! Thanks to you both! More