Marina del Rey Toyota

Toyota Sienna service Your Service guy Alex is exceptional and fantastic. He is courteous, on time, and delivered when promised. Thank you for all your awesome great work Your Service guy Alex is exceptional and fantastic. He is courteous, on time, and delivered when promised. Thank you for all your awesome great work. More

Good customer service My sales person, was very attentive and patient. I had a few selection of cars and he was able to give me the breakdown of all of them without a probl My sales person, was very attentive and patient. I had a few selection of cars and he was able to give me the breakdown of all of them without a problem. His leader was very polite and friendly as well and worked with my deal professionally. I was able to turn in my old car and leave with a brand new one. Outside, as I was leaving the rest of the toyota staff was out there complimenting my new car and just overall very friendly. More

Tire Pressure Sensor I had gone to American Tires when the tire pressure alert flashed on my dashboard. Thought I just needed my tires topped off with nitrogen. Alert cont I had gone to American Tires when the tire pressure alert flashed on my dashboard. Thought I just needed my tires topped off with nitrogen. Alert continued to flash but worker just told me the sensors where calibrating- would turn off in 15 min. Still didn't stop flashing every time I turned on my car. Went to Toyota and David immediately diagnosed the problem. Would have saved me time and money if I just came to see David first! More

Routine Service Dale noticed i was past due for a transmission flush. He even sent me a text with a photo of the dirty fluid! I appreciated that the service advisor c Dale noticed i was past due for a transmission flush. He even sent me a text with a photo of the dirty fluid! I appreciated that the service advisor communicated with me via text. The car was ready in a few hours. The cashiers are friendly, the check out is fast, the car arrives promptly and washed! And a bonus, they have excellent donuts! More

Highlander purchase Dorthy was amazing 🙏🏼🙏🏼🙏🏼She’s such an asset to the company and great company to the costumers I will recommend your dealership to my family and Dorthy was amazing 🙏🏼🙏🏼🙏🏼She’s such an asset to the company and great company to the costumers I will recommend your dealership to my family and friends More

Great Customer Service from Alex & Jesus Awesome people and good customer service Very friendly & done in a timely manner The man in the counter also was very nice & polite.. love this dea Awesome people and good customer service Very friendly & done in a timely manner The man in the counter also was very nice & polite.. love this dealership More

Cordial and knowlegeable Good information when prodded treated well I would recommend service dept but sometimes in order to be helpful it’s better to hear from dealer about p Good information when prodded treated well I would recommend service dept but sometimes in order to be helpful it’s better to hear from dealer about possible new recalls learned of my card problem from an oil change place because they mentioned it to me I’m surprised I hadn’t heard about it from toyota More

Recall services I find the Toyota Marina del Ray service staff like Dale who attended to me when I arrived at a dealership, and Alfonso who followed up on the work an I find the Toyota Marina del Ray service staff like Dale who attended to me when I arrived at a dealership, and Alfonso who followed up on the work and processed my car's service very friendly, professional and efficient. Also, the cashier finalizing the paper work and staff around were nice and attending. TMDR is a great place to have your service done. Thank you, guys! And Hapoy Holidays! Wojciech More

A Pleasant Experience . . . Had to bring my car in for a recall. Each person I either talked to or interacted with was courteous, especially Alex. I was even provided a free ren Had to bring my car in for a recall. Each person I either talked to or interacted with was courteous, especially Alex. I was even provided a free rental car for a day while Toyota took care of my car. More

Quick, excellent service Great service from Alex, got in and out quickly for a great value. Very knowledgeable and helpful. Went to the parts dept also very helpful. C Great service from Alex, got in and out quickly for a great value. Very knowledgeable and helpful. Went to the parts dept also very helpful. Called Alex on the phone about issues I had in changing my battery and he was able to explain how to resolve issue. Also a separate issue, my key remote wouldn't start the car, he explained to hold it close, it worked, said it needed a battery. Alex was calm and able to walk me through both issues. Alex is a great employee More