I don’t recommend this dealership, not even to my enemy. They are all real sharks from sales person to the manager. The manager is a trickster and the sale person worked with us a big lire. All in all a total disappointment, I really regret shopping there. Have no bad experience with Toyota vehicles but this particular dealership rip us up really badly. Don’t even step in there.

This is a great place with the best service. I thank Khalid for all his help with my new car. George handled the paperwork quickly. A big thanks to Joy who always is helpful and cheerful. A big thank you to the staff!!

Very good reliable dealership. Nice people, I have bought a couple of cars here and bring my car(s) in for repairs and checkups.

Everyone at Marina del Rey Toyota did a fantastic job in helping me decide to buy the car I decided to go with. They spent the time giving me the best options for what I wanted. There was no pressure, no rushing, and no trying to get me to spend more than I needed. And when I decided that I was getting more than I could handle financially, they were very helpful in cutting the price to a level that I was more comfortable with. In every respect, they were helpful, informative, and very friendly. Great job in every respect!!!

Accommodating and comfortable setting , no pressure applied were very helpful to enable us in making decisions. Thank you

DO NOT PURCHASE A CAR FROM TOYOTA OF MARINA DEL REY…HORRIBLE CUSTOMER SERVICE!!! Earlier this week I saw a car I wanted to buy on the MDR dealership website so I called to inquire. It was the last day of the month and I spoke to Kim, their scheduling director. I explained my situation that I live on the other side of town and can only come down if they work with me on a lowering price to my budget. Kim profusely assured that they would work with me, “It’s the end of the month and they want to move these cars off the lot. The only way to get a deal was to visit the showroom today”. I asked three times including twice-on text to which Kim once again confirmed they could work with me on price. The drive from my house to the dealership is an average of 45 minutes without traffic…but we were going in the middle of the day, which meant we would definitely hit LA rush hour on the way home. When I got there I test-drove the car I wanted but saw two other cars I was interested in and ended up liking the original car I came out to purchase. These two cars were slightly higher in price but the sales rep said they would work with me since I didn’t expect to like them. After spending 3 hours with the sales rep the branch manager Chuck came out and refused to come down on price at all. He talked in circles and gave me a lot of excess information I didn’t need to know and avoided offering up any counter offer. I explained that I am ready to purchase today in cash or finance but he wouldn’t budge or offer to find me another car in my price range. It felt slimy and a bait and switch situation. I would have understood if they came back with a lower price and it was still out of my price range but they didn’t budge at all or try to revisit the first car I was looking at. One of the cars I wanted to purchase was on the lot for 41 days and they still didn’t want to sell it. Overall MDR Toyota will waste your time, have dishonest customer reps to bring you into the showroom, and won’t work with their clients on pricing. I’m very disappointed in the way I was treated as I have owned and loved my Toyota experience in the past from other dealerships.