Marina Dodge Chrysler Jeep

Our salesman Jim Was very helpful. The negotiation process was fast and simple. Everything was explain to us thoroughly. Everyone was prompt and on time. process was fast and simple. Everything was explain to us thoroughly. Everyone was prompt and on time. More

Marina Dodge in Webster could learn a thing or two from Marina Dodge in Webster could learn a thing or two from dorschel where I ended up getting a new car. They are awful. The GM is pushy and cornered me Marina Dodge in Webster could learn a thing or two from dorschel where I ended up getting a new car. They are awful. The GM is pushy and cornered me in a room when the sales associate couldnt get me to say yes, trying to get me to lease a jeep for $500 a month when I said I wasn’t going over $350. I saw an ad and of course, the ad is never what it really says. Steer clear of Marina and go somewhere else. This was the second awful experience I had here. I went years ago for a car and the GM was incredibly rude and pushy. I wanted a jeep ideally. So, I figured I’ll give it another chance. NEVER, EVER again! The GM did exactly what he did the first time. Rude and pushy. I’ll be damned if someone is going to belittle me telling me it’s a great deal. Even if it was, that’s not how you interact with your customers. Not for nothing, I’ve been in sales before, that is NOT how you build customer relationships. I would have been terminated where I stood if I spoke and acted like that to my customers. Oh, and dorschel doesn’t make commission. Probably why they are so chilled and helpful. Do yourself a favor and do not go here. I felt like I was in my Principals office getting in trouble and I’m 27! I can keep going on and on. However, I think the point is made. More

We drove 2 hours to view a van, they called us ,we were on time. They had already sold the van. This dealership is AWFUL. on time. They had already sold the van. This dealership is AWFUL. More

Excellent service. car was trucked in and Steve kept me informed of progress and steps to solve the problem. When my car was ready a shuttle was sent to pick me up and drive me to Marina Dodge/Chrysler. Gr informed of progress and steps to solve the problem. When my car was ready a shuttle was sent to pick me up and drive me to Marina Dodge/Chrysler. Great service as usual. More

Worked with me to get the price I was looking for. Quick work too, got my new jeep in about 4 hours. I was called the next day to ensure everything was going well or if I had any questions. Will be going ba work too, got my new jeep in about 4 hours. I was called the next day to ensure everything was going well or if I had any questions. Will be going back. More

For legal reasons I won't make any claims about this business. If you decide to do business with them, don't be a fool like me. Record ALL conversations with sales reps and anyone you talk to. I would n business. If you decide to do business with them, don't be a fool like me. Record ALL conversations with sales reps and anyone you talk to. I would never recommend this business in a million years, they are exactly why people are turning to services like Carvana. Please consider any other options before you purchase a vehicle here. More

The online site was informative. Response time both online and via phone was timely. Most of the deal was done over the phone. When I drove out to the dealership(over an hour drive), there were no surp online and via phone was timely. Most of the deal was done over the phone. When I drove out to the dealership(over an hour drive), there were no surprises. All the numbers were the same. Low pressure sales regarding the vehicle and the warranty. I worked with Rob Jourdan. He was attentive to my situation and we came to an agreement that was suitable to me and must have been the same to the business. No pressure, just helpful. The finance gentleman was also good. He was able to match the rate my bank offered and again no pressure when I declined the extended warranty. More

Searched online for a particular preowned make and model. Found one at Marina. Salesperson, Carlos, responded quickly and professionally to my inquiries and also sent additional photos since I was traveling Found one at Marina. Salesperson, Carlos, responded quickly and professionally to my inquiries and also sent additional photos since I was traveling a good distance. Price was agreed. Paperwork was quickly completed upon pick-up and the car was delivered clean. Simple process. Recommend! More

Quick, efficient process. No hassles and easy to do business with. Helpful, understanding and knowledgeable. They even let me borrow a vehicle to ally my concerns about our garage situation business with. Helpful, understanding and knowledgeable. They even let me borrow a vehicle to ally my concerns about our garage situation More

Easiest purchase I have ever had for a vehicle Friendly Easiest purchase I have ever had for a vehicle Friendly staff Great price and easy terms It was great to get a personal call from the owner aski Easiest purchase I have ever had for a vehicle Friendly staff Great price and easy terms It was great to get a personal call from the owner asking what he could do to help make the sale. The day I purchased truck Mike my salesman was very busy with other customers. The owner took his time to assist Mike by working the deal out. Those personal touches are what else helped close this sale. More