Marina Dodge Chrysler Jeep

Jim was very informative and worked to find me the best car for the right price and a great deal. I walked in looking for a used car and came out with a new car! I highly recommend Jim Pullara as anyone's car for the right price and a great deal. I walked in looking for a used car and came out with a new car! I highly recommend Jim Pullara as anyone's choice sales rep. Sincerely, - JK More

They worked with me to make me happy and capable to buy my new dodge ram 1500. Also searched to find exactly what I wanted and kept to there promises about price and features. Really like the no hassle abo my new dodge ram 1500. Also searched to find exactly what I wanted and kept to there promises about price and features. Really like the no hassle about the price. Very efficient with the whole process without deception. More

Our experience with Louie Restivo and the rest of the Marina Dodge members was a good one. In the past, we have felt like we had to watch over every step of the process and this was not the case here. Marina Dodge members was a good one. In the past, we have felt like we had to watch over every step of the process and this was not the case here. We were informed readily about all of the details, they worked with us professionaly and in a friendly manner making us feel more like friends than strangers. Of course, we were trying to purchase a vehicle at the best price we could afford and they worked with us to make it happen. We came away feeling great about the price, our new car and the exceptional experience we had with Louie. We are now looking forward to working with the service department as we go forward. More

UPDATE: Shortly after posting the review below, I received a message from Tom Rosatti, the General Manager of Marina Dodge asking me to call him to try and get these issues resolved. This in and of received a message from Tom Rosatti, the General Manager of Marina Dodge asking me to call him to try and get these issues resolved. This in and of itself is VERY impressive. I have a ton of respect for a GM who will take the time to contact an unhappy customer and discuss an issue. The result of the meeting was: he ran a carfax for me (there was no accident reported, but the body shop techs that I spoke to previously would disagree), he listened to all of my concerns, and we developed a plan of attack to address them. Although I am still waiting on action, Marina Dodge went up a few notches in my book for Tom's willingness to work on and improve the relationship with a customer. I have since amended my scores above to represent my positive experience with Tom. In the first six weeks of owning the vehicle, I brought it back for repair five times. After a year, I now have a rust spot on the rear hatch. Marine would not even think about covering it. After taking it to a body shop, they tell me that the van was in an accident and the repair job was done cheaply, $800 to make the repairs. There has also been other repair work that needed to be done and the extended warranty, that the salesperson told me covered everything, didn't cover this particular issue, another $350. Now it needs to go into the shop again at 15 months of ownership because it won't register that the van is in park, nor give the key back, but the vehicle does not move when on a hill. I wonder how much this one is going to cost, even with the expensive extended warranty. Marina doesn't seem to do their homework before putting a car on their lot. They will only give you a carfax if you think to ask for it. Otherwise, they are ok will selling you crap. Very disappointing. More

These people were wonderful at getting me to the payment I desired. They all were extremely friendly and I didn't feel like I was being "taken for a ride." I would recommend this dealership to friends and I desired. They all were extremely friendly and I didn't feel like I was being "taken for a ride." I would recommend this dealership to friends and family. I love my new car and the warranty is awesome. I will be back to visit for sure. Thank you guys, Amy Rowe More

easy to buy my new Jeep, Louie was helpfull, didn't push worked with me to find what i needed, Jason Ivy, Finace Director had all paper work and loan info ready when i came in to pick up my Jeep with everyt worked with me to find what i needed, Jason Ivy, Finace Director had all paper work and loan info ready when i came in to pick up my Jeep with everything we had worked on. again making it very easy to deal with geeting my Jeep. I've lost count of how many I've purchased over the years or how many customers i've sent to Marina Dodge but everyone has been very happy with the cars that they've purchased More

I am the store manager of The Tint Shop Emporium and I recently purchased a new car from Jeffery LaMartina at Marina Dodge. Four of my employees swore by their services offered and one of the four employ recently purchased a new car from Jeffery LaMartina at Marina Dodge. Four of my employees swore by their services offered and one of the four employees purchased a vehicle there a week before we did. My entire career is based around sales, quality work, and customer service; and by far, I was astonished at the level of professionalism and customer care my family and I received. Our credit was less than satisfactory to say the least and we were greeted with a stellar customer service staff who helped us find a new car, in our price range, with in less than a week of shopping. This was an AWESOME EXPERIENCE!!! Going forward there is only one dealership my family and I will shop at; and furthermore any of my customer's looking for a new car will be referred to Jeff and Marina Dodge. Thank you Mr. LaMartina and the entire staff at Marina Dodge for our new car. More

I had the best experience at Marina Dodge, and more importantly, with the people who took care of me and my needs. I was treated like one of the family, and every question, concern, and idea I had was importantly, with the people who took care of me and my needs. I was treated like one of the family, and every question, concern, and idea I had was handled as though it was just as important to them as it was to me. They did everything possible to make sure I could walk out of there satisfied with the outcome, which included spending hours going over things with a fine tooth comb together until I was happy. I am positive that I could not have gotten a better deal at any other dealership or with any other sales person. More

I had a good experience working with this dealership. I received a no-nonsense price on a vehichle I was looking at after providing them with my specs and my expectations. After making the deal - which wa received a no-nonsense price on a vehichle I was looking at after providing them with my specs and my expectations. After making the deal - which was a factory order - they were very helpful in responding to my questions and dealing with the fact that the manufacturer was late in getting the vehicle to the dealership. When I finally picked the vehicle up they were responsive and helpful in going through the features of the vehicle and familiarizing me with the dealership for future service requirements. More

After looking at several options in the Rochester and surrounding area. We have found that Marina Dodge is by far the most professional group of individuals we have ever dealt with. Make sure you w surrounding area. We have found that Marina Dodge is by far the most professional group of individuals we have ever dealt with. Make sure you work with Louis of course! He has been in the business for over 20 years and is always listening to his customer. We have gone to other dealers over the years and they were never as friendly or concerned about what our needs were. Louis showed us all the options our family had to choose from and gave us the features and benefits of each vehicle. Showing us only vehicles that best fit our needs. They don't give you the run around, they are upfront and understand your time can be limited. So, if you are looking for NEW or USED please look into Marina. The owners are friendly and are family people, the salesman, Louis Restivo is GREAT! The financial department Marlena, will walk you through anything you dont understand. Thank you Marina for a great experience and my new car!! Gwen and Derk Darby More