Marina Dodge Chrysler Jeep
Webster, NY
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314 Reviews of Marina Dodge Chrysler Jeep
I went to the dealership on whim. Not really expecting much. Previous to this experience, every encounter I had with a dealership was awful. I walked in with very low expectations. I walked out with a cha much. Previous to this experience, every encounter I had with a dealership was awful. I walked in with very low expectations. I walked out with a changed view of the car buying experience. The salesman, Jim Pullara, was courteous, knowledgeable and effecient. I found Jason Ivy, the finance person, to be the same. They both said that the owner, John Gabriele, "went to bat" for me. The deal that I ended up with was $100 a month less than what I thought. With the kind service and hard work of these gentlemen Marina Dodge has earned me as a customer for Life!! More
I heard about Marina on the radio and then check the website and was looking into getting a used car. When I got there I test drove a vehicle and looked at a couple others. Dan was great and I ended up website and was looking into getting a used car. When I got there I test drove a vehicle and looked at a couple others. Dan was great and I ended up geting a new 2011 Lancer which I love. I would recomend the dealership to anyone. More
They keep my keys and reg behind their desk when it time for me to leave because I would sign off on "the best deal" they had. It was a long day and they were holing my keys and reg hostage in an effort to for me to leave because I would sign off on "the best deal" they had. It was a long day and they were holing my keys and reg hostage in an effort to force me into signing. Very rude and unprofessional! Since that experience I have not even bought a quart of oil from them and never will!!! More
We were very comfortable while purchasing our new Dodge Caravan. Jim Pullara is very knowledgeable,helpful, and genuinely friendly. We wanted a certain color of van with the same options as a Gray one that Caravan. Jim Pullara is very knowledgeable,helpful, and genuinely friendly. We wanted a certain color of van with the same options as a Gray one that they had on the lot. He found the color and it was on the lot here in Rochester in one day. Everyone at Marina Dodge made us feel welcome. We are confident that when we go to them for any reason pertaining to my Dodge Caravan that it will be taken care of in a professional and timely manner. John & Becky Castellano More
I had a terrific experience buying my Outlander Sport at Marina Dodge. I would definitely recommend the Dealership to others and would return in the future. Everyone the minute I walked the door was friendl Marina Dodge. I would definitely recommend the Dealership to others and would return in the future. Everyone the minute I walked the door was friendly and welcoming - from the Customer Service, Sales, Financing and Service Shop who got my new vehicle ready for pickup. I really was dreading this experience - it can be frustrating and intimidating. Dan Fico took me under his wing and was very patient as I made my decision and supplied answers to all my questions. Thank you Marina Dodge for a great car buying experience! Kelly Blanchard More
I have been completely impressed with the service staff at Marina. They have the most competent, knowledgeable, forthright, courteous, and friendliest staff I have ever met in my entire life. I am a very p at Marina. They have the most competent, knowledgeable, forthright, courteous, and friendliest staff I have ever met in my entire life. I am a very particular person and this is the first and only dealership I have ever purchased more than one vehicle from. These are truly people that go out of their way to make people happy, which can be a tough job in the auto business. The service and parts staff are the benchmark. They have my complete trust. More
AWESOME!!!!! Tom worked his MAGIC for me toget a 2006 Chevy Grand Caravan with no money down. How AWESOME is that?! Would send anyone to this GREAT dealership. Chevy Grand Caravan with no money down. How AWESOME is that?! Would send anyone to this GREAT dealership. More
I have been dealing with Marina for over 10 years. I am now on my third Dodge Caravan. I have always been treated fairly and with respect. I always tell my friends and family, that Marina is the best and I now on my third Dodge Caravan. I have always been treated fairly and with respect. I always tell my friends and family, that Marina is the best and I will highly recommend them to everyone I come in contact with. Both "Sales & Service" have always left me feeling confident when I drive off after having my vehicle serviced. As I've stated so many times over the years, "Marina has always been rated number 10+." I depend and trust my vehicle in the hands of Marina employees. More
I came into Marina looking for a reasonably priced used car. My father recommended I check out Marina because he bought a car two days prior. After spending much time at the dealership, and with Tom (bles car. My father recommended I check out Marina because he bought a car two days prior. After spending much time at the dealership, and with Tom (bless his patience) I walked out an owner of a brand new Mitsubishi Lancer! I am very pleased with the service we received. My favorite part was the thank you note from Tom. It wasn't a pre-typed generic "thanks for stopping in". It was truly heartfelt! Most of all, I LOVE my new car!!! More
I wanted a car with dark interior, a third row seat and only in certain colors. I had to wait about 4 days for the car to come and when it did, it did not have the things I requested. The my sales person a only in certain colors. I had to wait about 4 days for the car to come and when it did, it did not have the things I requested. The my sales person and especially the finance people were trying to convince me to take the car anyway. Things were said to try to make me feel bad about not wanting the car. I left the dealership unhappy but the following day I was called because they had gotten a car with the qualifications that I asked for. I really like the car I have but the experience was not a real pleasant one. More