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Marin Subaru

San Rafael, CA

Overview
Reviews
4.9
162 Reviews
Call Dealership (415) 943-0671
View Awards

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 162 reviews

July 02, 2026

Tyler was excellent service manager. He gave me all the info I needed to make an informed decision about service. The video of the vehicle inspection was really a great addition. I co More

by JJBoitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 02, 2026 -

Marin Subaru responded

Thank you for sharing your glowing review of Tyler and the team. We are thrilled that his professionalism and effective communication made your service experience simple and transparent. We hope to welcome you back to Marin Subaru next time!

June 30, 2026

I had a really great experience here - Sami and Carrie were both straightforward, professional, competent and polite. More

by Mcrabill95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami, Carrie
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Jun 30, 2026 -

Marin Subaru responded

We’re thrilled to hear you had such a great experience with Sami and Carrie at Marin Subaru. Thanks for your business and your five-star review!

May 28, 2026

Making an appointment was easy and the service Courteous, quick: and will be returning again for another appointment. More

by tonytopolsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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May 29, 2026 -

Marin Subaru responded

Thank you for sharing your feedback with us! We are thrilled to hear that everything from booking your appointment to the service itself was seamless and speedy. We look forward to seeing you again at Marin Subaru! Safe travels!

May 27, 2026

Quote was very high. After the car was picked up, the dealership wanted to make a “deal” on the work that was needed. Very unprofessional. Get rid of the diagnostic charg More

by Kriscamerondds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
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May 28, 2026 -

Marin Subaru responded

We understand your concerns regarding the cost of repairs and diagnostic charges. Diagnostic fees are a normal part of the repair process, as our technicians spend time and use specialized equipment and training to properly diagnose the issue with the vehicle. Our technicians are compensated for their time and expertise, and these charges also help cover facility costs, utilities, and ongoing manufacturer training. After reviewing the estimate with you, our advisor was simply trying to assist by exploring possible ways to help reduce some of the repair costs. Our intention was never to pressure you but rather to see if there was a solution that worked better for your situation. We appreciate your feedback and the opportunity to inspect your vehicle.

May 09, 2026

Always get excellent service at Marin Subaru. Once again this was the case. Give them all a raise. More

by Goplaces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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May 11, 2026 -

Marin Subaru responded

Thank you for your confidence in Marin Subaru, and for your business. We are grateful to have you as a customer!

May 05, 2026

Everyone was friendly and professional. Easy car buying experience! I would definitely return to this dealership. Scott Collin was super nice and knowledgeable. More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Collins
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May 05, 2026 -

Marin Subaru responded

Karen, we are thrilled to hear that you had a friendly and professional car-buying experience with Scott and the team! Thank you for choosing Marin Subaru and for sharing your positive feedback. We look forward to working with you again!

April 11, 2026

Easy to get appointment. Mario checked me in and I like getting a familiar face with each visit. Simple oil change but Sunwise in Marin includes an all points inspection, flu More

by mdschadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario (San Rafael).
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Apr 13, 2026 -

Marin Subaru responded

Thank you for sharing your feedback! We're glad Mario and the team made your service visit smooth and comfortable. We truly value your business and look forward to seeing you again at Marin Subaru.

March 27, 2026

Is always good service. Also, my especial thank you to Mario Rodriguez for all the support and help. Hi has a great costumer service. More

by nemrac28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodríguez
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Mar 27, 2026 -

Marin Subaru responded

Thank you for sharing your feedback about Mario and the team! We look forward to serving you again in the future here at Marin Subaru!

March 22, 2026

Jon helped pick the right vehicle and made sure I'm happy now and set up a personalized system so I'll be happy for years to come. More

by Mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon E
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Mar 23, 2026 -

Marin Subaru responded

Mark, we’re here to make your life easier, not harder! Thank you for choosing Marin Subaru and for sharing your experience. We will pass on the kind words to Jon!

March 18, 2026

Ive been coming here for over a decade, always receive excellent service and fair pricing with Subaru Marin. More

by cnewman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Mar 19, 2026 -

Marin Subaru responded

Thank you for your loyalty and kind words! We're grateful for your trust over the years and look forward to serving you again at Marin Subaru. Safe travels!

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