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Marin Subaru

San Rafael, CA

4.9
75 Reviews

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 75 reviews

December 14, 2024

Since 1998, we’ve bought 3 Subarus here. Service has been excellent, helpful and cheerful. More

by Krademacher3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Victoria, John D
Dec 16, 2024 -

Marin Subaru responded

We are glad to hear that our team has earned your loyal business. Thank you for being part of the Marin Subaru team!

November 30, 2024

Expertise, value, and consideration. Good communication..gratitude for Bruno. I recommend Marin Subaru. They have been attending my 2010 Outback for almost 15 years. More

by BobHoltzaprn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
Dec 02, 2024 -

Marin Subaru responded

Bob, thank you for your kind words and recommendation! We're happy to have been a part of your Outback's journey at Marin Subaru. Bruno and the team appreciate your trust and support!

November 26, 2024

Sales process was prolonged with a new person and a change in software. Good service. They fixed a forgotten tire rotation and a number of warranty items very quickly. Even getting my vehicle back be More

by geofru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 27, 2024 -

Marin Subaru responded

Geofru, thank you for your feedback. We're glad to hear that our team at Marin Subaru provided good service and resolved the issues quickly. We apologize for any inconvenience with the license plates and appreciate your patience during the sales process!

November 22, 2024

Service Advisors Bruno Santos and Mario Rodriguez always provide outstanding service! I also have been very pleased with the mechanical team’s skills and service as they have worked on my Subarus (Outback, More

by pear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno Santos, Mario Rodriguez
Nov 22, 2024 -

Marin Subaru responded

Thank you for recognizing the exceptional service from Bruno Santos, Mario Rodriguez, and our mechanical team at Marin Subaru! We're delighted to hear that you've been pleased with their skills while working on your Subarus. We appreciate your support and look forward to serving you again in the future!

November 12, 2024

Everything was excellent. Couldn’t ask for a smoother and better experience. Friendly and helpful staff. More

by NoneYa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Nov 12, 2024 -

Marin Subaru responded

We're delighted to hear that you had an excellent experience with our friendly and helpful team at Marin Subaru. Thank you for sharing your feedback, and we hope to see you again soon!

November 06, 2024

Amazing customer service~ Bruno provided the royal treatment, taking me in immediately for my car service, providing me with a loaner and wrapping up with washing my car. I purchased the extended mai More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
Nov 06, 2024 -

Marin Subaru responded

Sylvia, we're delighted to hear that Bruno and the Marin Subaru team provided you with exceptional service! Thank you for trusting us with your car's maintenance needs. Safe travels until we see you next time!

November 06, 2024

Very helpful, informative most pleasant personality eager to make visiting the service department a pleasantl experience More

by bw2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Nov 06, 2024 -

Marin Subaru responded

We're delighted to hear that your visit to the Marin Subaru service department was a pleasant experience! Our team is always eager to assist and provide helpful, informative service. Thank you for sharing this feedback with us!

October 28, 2024

They were great as they always have been. Prompt, competent and friendly. I recommend them to all my friends. More

by nancywolesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Oct 29, 2024 -

Marin Subaru responded

Nancy, thank you for recommending Marin Subaru! We're delighted to hear that our team consistently provides prompt and friendly service. We appreciate your support!

October 17, 2024

Good job. Friendly service advisor…. answered all my questions. Oil/filter change and standard inspections for 6000 mile service. (Oil/filter change was free a More

by familysailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno Santos, Service advisor.
Oct 17, 2024 -

Marin Subaru responded

We're delighted to hear that you had a positive experience with our service advisor at Marin Subaru! It's great to know the service met your expectations and was reasonably priced. We look forward to welcoming you back for future services!

October 12, 2024

Best and easiest car purchase experience I’ve ever had, hands down. Fabio made it so easy and quick. I got a great deal on a car I love. More

by Diana S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabio De Moraes
Oct 15, 2024 -

Marin Subaru responded

Diana, we're delighted to hear that Fabio made your car purchase experience smooth and enjoyable at Marin Subaru. Enjoy driving your new car!

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