
Marin Subaru
San Rafael, CA
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Bruno went above and beyond for me went I was there recently regarding some issues I had about my 2 year old Subaru. I know he was busy but I never felt rushed. He walked me through everything that was recently regarding some issues I had about my 2 year old Subaru. I know he was busy but I never felt rushed. He walked me through everything that was wrong with my car and he also dealt with a lot of paperworks since I came in with a protection plan from a different dealer.He was so patient and understanding about my predicament. And when I was waiting for my car to be fixed, he checked up on me numerous times in the waiting lounge to see if I was fine and if I needed something. An employee like this need to be protected at all cost because they bring new business to the dealership. Because of this pleasant man, I will start coming to Marin Subaru for all my car needs. Good job,Bruno!!! More
Wondering experience, timely, friendly, knowledgeable, evaluated all critical issues, including battery, tires , oil change and condition of brakes evaluated all critical issues, including battery, tires , oil change and condition of brakes More
Excellent customer service as usual. .Felipe was great, he explained all the steps clearly and he took his time and patience to informed about my car. Definitely recommend this dealer, I .Felipe was great, he explained all the steps clearly and he took his time and patience to informed about my car. Definitely recommend this dealer, I been using this dealer for the past 15 years and they always are very cordials. More
Victoria was terrific. She not only took care of my car, but took care of me. Made sure I could hear and understand her. Asked me to keep my phone on so she could call me w She not only took care of my car, but took care of me. Made sure I could hear and understand her. Asked me to keep my phone on so she could call me when my car was ready. When I told her I hoped the car would be ready in time for my next appointment, she made sure it was and not only that but she came into the waiting area with the paperwork necessary for me to sign and pay and be on my way. What service! More
Great service. Employees very friendly, knowledgeable and responsive! Have used the service department since owning the vehicle and would highly recommend. Employees very friendly, knowledgeable and responsive! Have used the service department since owning the vehicle and would highly recommend. More
Service department is excellent. Mario is IKNOWLEDGEABLE, FRIENDLY and always responsive. He always explains all service procedures and costs. Mario is IKNOWLEDGEABLE, FRIENDLY and always responsive. He always explains all service procedures and costs. More
Staff is quite professional and friendly. Service results explained and needs and procedures explained. Waiting/showroom is nice with amenities. Could use a little more parking space. Service results explained and needs and procedures explained. Waiting/showroom is nice with amenities. Could use a little more parking space. More