Maplewood Toyota

Good Service We have always enjoyed dealing with Maplewood Toyota, ever since we bought our new Prius over a year ago. They are always polite, efficient and thorou We have always enjoyed dealing with Maplewood Toyota, ever since we bought our new Prius over a year ago. They are always polite, efficient and thorough. More

New Lease on a Sienna I had a great experience leasing my new Sienna. Bones took great care of me, and got me through the process in record time. When I arrived, my van was I had a great experience leasing my new Sienna. Bones took great care of me, and got me through the process in record time. When I arrived, my van was already being prepped, and I zipped through the credit process. Thanks to Bones for making it so easy and painless! More

easy purchase Tim Ehlenz was a non pressure salesman. He asked what we were looking for then found a few on the lot for us to look at. Purchase paper work went very Tim Ehlenz was a non pressure salesman. He asked what we were looking for then found a few on the lot for us to look at. Purchase paper work went very fast and we were out of the dealership in no time. Picked up car next day with no problems More

If you're okay with "sales-y", you'll love Maplewood Toyota After watching an episode of Adam Ruins Everything, we were experts on the ridiculous nature of car sales. With so many gimmicks and games and no one After watching an episode of Adam Ruins Everything, we were experts on the ridiculous nature of car sales. With so many gimmicks and games and no one ever being straight forward, car shopping is historically awful. However, if you can get past the countless sales tactics that all dealerships make you endure, this place is awesome. We received great service and they held their word with many different scenarios later in the game. For example, two weeks after we purchased our 2010 Toyota Sienna, there was a whistling sound in the backseat area while highway driving. We were followed up with about the issue by our salesman (Wessy) and it was fixed (while they gave us a rental car) free of charge. In their words, "We told you when you bought the vehicle it would be perfect. If it isn't that way, we'll cover it no matter what at no expense to you." We would highly recommend Maplewood Toyota to clients that have no problem negotiating and standing their ground with their specified budget. If you can't handle all the "sales-y" pitches and games, don't go to this dealership. If you can, we played a fun game of counting all the different types of tactics they used on us. All in all, the people were friendly (especially our salesman, Wessy) and provided a great service. It's just the nature of the industry. More

Most courteous staff, very good services Every time I visit for service, it is best experience of courteous and understanding staff. Good service for any problem for the vehicle. Good ambienc Every time I visit for service, it is best experience of courteous and understanding staff. Good service for any problem for the vehicle. Good ambience in the waiting areas with things to keep engaged. More

Quick and easy . Knowledgeable salesperson. No pressure at all. Excellent facility, very clean and organized. Thanks Tim! . Knowledgeable salesperson. No pressure at all. Excellent facility, very clean and organized. Thanks Tim! More

Excellent Service Jim did a great job helping me with my car. He is extremely friendly and really caring. I also am extremely happy with my new car! Jim did a great job helping me with my car. He is extremely friendly and really caring. I also am extremely happy with my new car! More

Pleasant, friendly, willing to work with me. I find the staff here knowledgeable, willing to listen to what you want, work within a price range. All about what you want. I find the staff here knowledgeable, willing to listen to what you want, work within a price range. All about what you want. More

Never disappointed I am always treated with fairness and respect. Each and every service rep exudes professionalism, finding the best solution to the problem at hand I am always treated with fairness and respect. Each and every service rep exudes professionalism, finding the best solution to the problem at hand More

Excellent service and overall, a great experience. My wife and I loved our 2007 Camry since it was new and when it was time to pass it on to our son and his family, we both were totally convinced that My wife and I loved our 2007 Camry since it was new and when it was time to pass it on to our son and his family, we both were totally convinced that the only car in consideration was another Camry. We checked with several dealers on line, and visited a couple searching for that "perfect" deal. Maplewood Toyota treated us fairly, had the exact car we wanted, and were willing to negotiate a bit on options. To me, this is important in that nothing turns me off more than some arrogant sales person hiding behind a "no haggle" policy. Maybe that works for some people but for me, I do my research, know what a car is worth, and know when someone is trying to take me for a sucker. Without a doubt, this was the most pleasant, lowest pressure, and enjoyable car-buying experience I've ever had in my 50+ years of dealing with new-car dealers. More