Maplewood Toyota

I've never had better service. Maplewood Toyota is the best I bought windshield wipers while I waited for my service to be finished. When the technician was talking to me about what was done, he noticed that I I bought windshield wipers while I waited for my service to be finished. When the technician was talking to me about what was done, he noticed that I had purchased windshield wipers and asked me if he could put them on for me. I knew that my husband could put them on, but what the heck, this guy offered to do it, no charge. I always drive away from Maplewood Toyota with a smile on my face! More

Maplewood Toyota We thought everyone we dealt with was friendly, helpful and knowledgable. Matt and Josh were great. We felt we were treated very well by them as well We thought everyone we dealt with was friendly, helpful and knowledgable. Matt and Josh were great. We felt we were treated very well by them as well as other staff. More

Awesome Experience!! My experience at Maplewood Toyota was the best car buying experience of my life. I had already been to another dealership closer to home and I found My experience at Maplewood Toyota was the best car buying experience of my life. I had already been to another dealership closer to home and I found that I knew more about the Prius than my salesman did. Not so at Maplewood!! Tom Decker was extremely knowledgeable about the car and got me the exact car I wanted in a week!! Awesome experience!! More

2017 Prius Purchase Working with Mabi Ekiyor, absolutely fabulous service on a very busy Saturday afternoon, in spite of the busy day Mabi made room for our inquiry. Kno Working with Mabi Ekiyor, absolutely fabulous service on a very busy Saturday afternoon, in spite of the busy day Mabi made room for our inquiry. Knowledgeable sales team, on point for sharing pros and cons of various Prius models. Not sure if we would be able to close a deal however we were pleasantly surprised that Mabi could squeeze us in and still provide options to fit our needs. We walked out with more than we anticipated - a 2017 Prius, fabulous model and we were extremely pleased with the honest and amazing customer service. Highly recomend this dealership especially if you have Mabi as your sales consultant! More

Memorable Experience Being a retired Navy Veteran it was great to be able to work with Tom("Wessy") who is also a Navy Veteran . We hit it off right away; reminiscing abou Being a retired Navy Veteran it was great to be able to work with Tom("Wessy") who is also a Navy Veteran . We hit it off right away; reminiscing about our various duty stations. Tom served on the USS Reeves and USS Jason. I served on USNS Hassayampa, USS Cape Cod and various shore duty stations. Once we were done with Navy talk we were able to get down to business and work out a deal on a 2016 RAV4. Tom was easy to work with and is very knowledgeable about the RAV. He didn't try to overload us with options we didn't need or want and was able to get us a fair trade-in price for our 2003 RAV4. I was impressed with the way he patiently answered my wife's many questions in terms she could understand. He was able to make buying a car an enjoyable experience for both myself and my wife. I would strongly recommend Maplewood Toyota and Tom "Wessy" Westcott to anyone who is shopping for a Toyota. More

Sense of humor and Wonderful to boot! I worked with Tom Wescott and it was a great experience! This was my first time leasing a new car - and my first new car. He explained some of the sma I worked with Tom Wescott and it was a great experience! This was my first time leasing a new car - and my first new car. He explained some of the smaller details of how the lease worked and helped me get to a price that was affordable for me. He stayed after close to make sure that my plates were put on the car correctly and even offered to hook up my phone to the blue tooth in my new car. Would happily do business with him and the dealership again. More

Amazing Everyone was very nice and helpful! Doug took the time after I bought the car to help me hook up my blue tooth! Great Experience! Everyone was very nice and helpful! Doug took the time after I bought the car to help me hook up my blue tooth! Great Experience! More

Quick, no-hassle, friendly Very good experience with Debbie Ingbretson as well as Finance. Deb was patient and helpful for my test drive, trade/purchase proposal, subsequent qu Very good experience with Debbie Ingbretson as well as Finance. Deb was patient and helpful for my test drive, trade/purchase proposal, subsequent questions, prep for sign/pickup, training. Finance was fast and friendly with no hassle bottom line pricing on extended warranty. More

Good experience It was a pleasant experience working with Ka Vue. We appreciated the fact that we were not pressured to purchase add-ons to the car after purchase. It was a pleasant experience working with Ka Vue. We appreciated the fact that we were not pressured to purchase add-ons to the car after purchase. More

unexpected service I had to call for unexpected service. I had just had an oil change a few weeks ago and found a leak under the vehicle and it was making a high pitch I had to call for unexpected service. I had just had an oil change a few weeks ago and found a leak under the vehicle and it was making a high pitch whine. I had to call 3 times before someone answered in the service dept. but it was Monday morning and they were extremely busy. I brought the vehicle in, and they put it up on the lift immediately to assess. The initial assessment was that there was an oil leak, the shuttle was not going to be available for 30 minutes or more, so they got someone else to drive the 2nd shuttle and I was able to get to work. Since the part was not available in the shop and did not make the truck for Tuesday delivery, I was offered a loaner car, which I didn't need, but it was nice it was offered. I have always been satisfied with the service here, and this time was no exception. More