
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Service at Maple Hill Subaru The service appointment that I had for my Outback at Maple Hill Autogroup rates ten stars! Everyone in the Service Department was friendly, courteous The service appointment that I had for my Outback at Maple Hill Autogroup rates ten stars! Everyone in the Service Department was friendly, courteous and extremely helpful. It was a great to deal with Cassandra, Heather, Marlin, and Cade. They made the experience a pleasure. Best of all, my car was serviced in less time than I’d been told to expect. Although I was happy to spend time in the super comfortable waiting area (stocked with snacks) I was finished in forty-five minutes. I was so impressed with the sales group at Maple Hill and the service team is just as awesome. More
5 stars for Tyler West, not necessarily the service center. Much better experience with service representative than the one I had last time! However, waiting room still cannot compare to Toyota’s on Stadium Dr. Much better experience with service representative than the one I had last time! However, waiting room still cannot compare to Toyota’s on Stadium Dr. More
Service Dept. We took our Outback in for routine oil change and everyone was friendly and courteous as always. We waited in the very nice waiting area where coffee We took our Outback in for routine oil change and everyone was friendly and courteous as always. We waited in the very nice waiting area where coffee, juice and snacks awaited us. When finished all auto check points were gone over with us and we were on our way. I appreciate the extras, like seat covers before working on our car and always returning it with a car wash. Very nice! More
Great Buying Experience This was one of the most positive car buying experiences I’ve ever had! Phil Lawrence was great to work with; he was honest, customer service-oriented This was one of the most positive car buying experiences I’ve ever had! Phil Lawrence was great to work with; he was honest, customer service-oriented, and had a no-pressure attitude. Everyone else I met, this means you Nick and Matt, was a pleasure to deal with. I unequivocally recommend Maple Hill Hyundai. Also, loving my 2018 Tucson! More
Dependable Service Third Forester. Spur of the moment thought, to call for an oil change/tire rotation after work. Got right in with little wait time. Attentive and frie Third Forester. Spur of the moment thought, to call for an oil change/tire rotation after work. Got right in with little wait time. Attentive and friendly service. More
Friendly, supportive sales team We had a specific request for a car which the friendly, supportive sales team worked hard to obtain for us. The team has been helpful, good at communi We had a specific request for a car which the friendly, supportive sales team worked hard to obtain for us. The team has been helpful, good at communication and very transparent. We are satisfied. More
2018 Subaru Outback I worked with sales rep Michael Zinger. Michael was knowledgable, professional and efficient. He made buying my new vehicle a pleasant experience. Sec I worked with sales rep Michael Zinger. Michael was knowledgable, professional and efficient. He made buying my new vehicle a pleasant experience. Second vehicle I have purchased from this dealership. I would recommend this business to others. More
Dependable service I appreciate the service at this facility. Very professional and helpful.They always present options when possible service is needed and never try to I appreciate the service at this facility. Very professional and helpful.They always present options when possible service is needed and never try to pressure you. More
Oil Change with a Smile! Needed to get an oil change. I called in, they recognized my phone number and knew me by name! Made my appointment for the day and time I requested! Needed to get an oil change. I called in, they recognized my phone number and knew me by name! Made my appointment for the day and time I requested! Was greeted with a smile! (they always do) Wasn't there long and the technician even went over everything they looked at including air in tires, breaks, and fluids. Thanks Maple Hill! More
Oil Situation Outback in for oil problem. The service department outstanding. Very professional. Informative. And being a woman everyone talks to you like you know Outback in for oil problem. The service department outstanding. Very professional. Informative. And being a woman everyone talks to you like you know what your talking about and not just some dumb broad that most mechanics take advantage of situation. This is place to bring your vehicle for all your service needs. More