
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Best Subaru experience Sales rep Nick Hodgson could not have worked harder to accommodate our purchase of a new Subaru crosstrek. Superb communication! Excellent knowledge! Sales rep Nick Hodgson could not have worked harder to accommodate our purchase of a new Subaru crosstrek. Superb communication! Excellent knowledge! Extremely efficient with answering our questions. Would highly recommend anyone searching for a vehicle to search him out!!! More
2018 Subaru window, radio and navigation failure Was easy to make an appointment and when brought car in quickly fixed the window problem which involved the safety lock and ordered a new radio which Was easy to make an appointment and when brought car in quickly fixed the window problem which involved the safety lock and ordered a new radio which should fix the radio and navigation failure. The staff was friendly, efficient and explained everything. More
wonderful I own a 2016 Subaru Outback that I bought last year as a demo car. I have had a couple of issues with it and had service at Maple Hill several times. I own a 2016 Subaru Outback that I bought last year as a demo car. I have had a couple of issues with it and had service at Maple Hill several times. Some experiences haven't went so well, but this last time when I needed the shift module replaced I had a very positive experience. First speaking with Heather about what might be wrong and scheduling an appointment. The repairs were performed in a very timely manner and when I picked up the car Andrea was very nice and helpful in explaining exactly what the issue was and how it was fixed. More
Oil change Good people good service Maple Hill auto group have been coming here for over fifteen years the free car wash is always nice as well Good people good service Maple Hill auto group have been coming here for over fifteen years the free car wash is always nice as well More
expert service Steve and the crew always do a great job of getting us in and out quickly and with everything in order. Thanks as always. We also appreciate the sna Steve and the crew always do a great job of getting us in and out quickly and with everything in order. Thanks as always. We also appreciate the snacks in the waiting room! More
Nick Hodgeson is great! Everyone here at Maple Hill Auto group made my experience fast and smooth. I am very grateful that I got my car through them! Nick was so patient and Everyone here at Maple Hill Auto group made my experience fast and smooth. I am very grateful that I got my car through them! Nick was so patient and exchanged emails back and forth for a few months before I was ready to buy my car. Thanks again! More
Engine work I found myself again in the shop for a huge oil leak. Diagnosed with a cracked head, the Service department quickly gave me an estimate and a time fra I found myself again in the shop for a huge oil leak. Diagnosed with a cracked head, the Service department quickly gave me an estimate and a time frame for the repairs. The repair work was done for less then the estimated cost and it was done sooner then I expected. I highly recommend this establishment for your auto repairs, I have not been dissatisfied with any of my visits. More
The quality of the employees is great. The employees presented the car in an honest and straight-forward manner. I gained a good idea of the car's strengths and weaknesses. The salesman ans The employees presented the car in an honest and straight-forward manner. I gained a good idea of the car's strengths and weaknesses. The salesman answered all my questions both before and after the completion of the sale. The specific items listed in the sales receipt were explained fully. After checking the Internet, I was also persuaded that the sales price was fair. I would without hesitation recommend the Maple Hill Auto Group to a friend. More
Called to request brake fluid replace. I was given an appointment as soon as I could make it. When I arrived I was serviced immediately. The service was completed at the time I was given. I was given an appointment as soon as I could make it. When I arrived I was serviced immediately. The service was completed at the time I was given. Everyone was very polite and helpful. More
Satisfied customer Came to the service center for new tires and encountered a few roadblocks. Many thanks to Tyler West for finding a workable solution arranging for fre Came to the service center for new tires and encountered a few roadblocks. Many thanks to Tyler West for finding a workable solution arranging for free rental and delivery of finished vehicle. As always very accomodating service!, R Quinn More