
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
program new key for AUDI great service, very friendly staff had fun talking with scott the service writer. even enjoyed speaking with Chad the AUDI salesman he was very plea great service, very friendly staff had fun talking with scott the service writer. even enjoyed speaking with Chad the AUDI salesman he was very pleasant More
Oil change/tire rotation Arrived a little early as I had errands to run in Kalamazoo before appointment. Feel that waiting over one and one half hour to have oil change and ti Arrived a little early as I had errands to run in Kalamazoo before appointment. Feel that waiting over one and one half hour to have oil change and tire rotation is still excessive. I also feel the price of nearly $80.00 for said service is pretty expensive, and was a little shocked at check out. On a positive note, the employees are friendly and the waiting areas are clean and comfortable. More
Trustworthy Very willing to answer all my questions. They check my vehicle over very thoroughly. The car is ready in a timely matter and I love the car wash! Very willing to answer all my questions. They check my vehicle over very thoroughly. The car is ready in a timely matter and I love the car wash! More
First oil change I dropped my car off about 8.00am and was told it would be about an hour for it's first oil change, multicheck and car wash. It was ready as promised I dropped my car off about 8.00am and was told it would be about an hour for it's first oil change, multicheck and car wash. It was ready as promised about 9.00am. The staff were very pleasant and knew my name as soon as I got out of my car. The waiting room was comfortable but the quality of the reading material (magazines) was not great. More
Oil change They fit us in at last second. And we above and beyond in price and they called me while my vehicle was in progress giving me watch outs. They fit us in at last second. And we above and beyond in price and they called me while my vehicle was in progress giving me watch outs. More
Oil Change I thought I made an appointment online - but I made an error in the calendar so I didn't have an appointment after all. They got me right in and took I thought I made an appointment online - but I made an error in the calendar so I didn't have an appointment after all. They got me right in and took care of what I needed. More
Had to order parts Very friendly and helpful staff had to order parts for my vehicle. Just waiting to hear back from them then I can have my driver's mirror blinker fixe Very friendly and helpful staff had to order parts for my vehicle. Just waiting to hear back from them then I can have my driver's mirror blinker fixed More
Standard 6 month 28 point inspection & oil change Very professional and courteous. The car was finished in a timely manner. However, I did not understand why they had a TV in the waiting room that wa Very professional and courteous. The car was finished in a timely manner. However, I did not understand why they had a TV in the waiting room that was not on??? More
Great service When I visit Maple Hill Auto center I feel these guys are helpful, knowledgeable, and reasonable. It's true, you get what you pay for and in this inst When I visit Maple Hill Auto center I feel these guys are helpful, knowledgeable, and reasonable. It's true, you get what you pay for and in this instance, it's 5 star service! More
Excellent Service They were very good about contacting me about the status of my car and following through. Appreciated their professionalism. Overall the dealership They were very good about contacting me about the status of my car and following through. Appreciated their professionalism. Overall the dealership is very good, with quality cars, great car wash and great service. More