
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Brake check up Great service yesterday. Very thorough and detailed update on my car. Thank you for the improvements in communication from your service department!. Great service yesterday. Very thorough and detailed update on my car. Thank you for the improvements in communication from your service department!. Live my Subaru. More
They are knowledgeable and work efficiently. When we came to Maple Hill, we already knew that we were seeking a Subaru Outback or Forester or a Honda CR-V. Bruce showed us a few models on his co When we came to Maple Hill, we already knew that we were seeking a Subaru Outback or Forester or a Honda CR-V. Bruce showed us a few models on his computer, then he set us up swiftly with the Outback that we eventually purchased (only a few days later). Apparently, he read our minds about what we wanted. Victor has a sharp sense of humor. The entire transaction was memorable for its smoothness and efficiency. I appreciate a tight-run ship. More
Curb damage right side of Forester Excellant service in replacing parts and wheels in the right side of the Forester. It took a week to evaluate and repair to a state like new. Excellant service in replacing parts and wheels in the right side of the Forester. It took a week to evaluate and repair to a state like new. More
Considerate of my time. Able to attend to my cars problem on time. Kept me appraised of their diagnostic process & kept my time constraints in mind.Sble to (probably) fix pro Able to attend to my cars problem on time. Kept me appraised of their diagnostic process & kept my time constraints in mind.Sble to (probably) fix problem without promising more than they could. More
Excellent Experience From the first time I walked into the dealership thinking I 'might' want to test drive a Subaru, until I walked out with the keys to my new Subaru Out From the first time I walked into the dealership thinking I 'might' want to test drive a Subaru, until I walked out with the keys to my new Subaru Outback, Bob Warren was there to help me. He answered all my questions, explained the new features and gave me the keys to test drive the car. There was never any pressure to buy or to hurry to make a decision. I appreciated that he took the time and never appeared tired of my questions. I am very pleased with my car and will highly recommend to my friends to come here for their next car. More
Excellent Customer Service Again The Team at Maple Hill Auto has been fantastic to work with. They have provided all service on my Subaru since purchase. They have always been frien The Team at Maple Hill Auto has been fantastic to work with. They have provided all service on my Subaru since purchase. They have always been friendly, professional, and customer focused. More
Great experience We bought a used car for my daughter. The experience was timely and flawless. We look forward with doing business with Maple Hill in the future. A+ We bought a used car for my daughter. The experience was timely and flawless. We look forward with doing business with Maple Hill in the future. A+++ Thank you More
65,000 mile inspection and service They were very efficient, and kept me informed of any additional needs in servicing my vehicle before performing said service. The waiting area was qu They were very efficient, and kept me informed of any additional needs in servicing my vehicle before performing said service. The waiting area was quiet and clean, and comfortable with WIFI availability so I can work while I wait. I really enjoy the free car wash that I can utilize at any time with no charge. More
Lost Keys Had to get a new key for Jetta, it was accomplished in a timely manner. Found old keys next day. The old key doesn't work now, really don't want to pa Had to get a new key for Jetta, it was accomplished in a timely manner. Found old keys next day. The old key doesn't work now, really don't want to pay 60 dollars again to have it programed. More
Sensor driver blind spot. Following damage from parking lot Car at dealers to correct blind spot sensor. Paid for by insurance following parking lot damage. Scheduled me in shop to accommodate my tight schedule Car at dealers to correct blind spot sensor. Paid for by insurance following parking lot damage. Scheduled me in shop to accommodate my tight schedule. Also took care of vibration sensor on engine. More