Manly Honda

Horrible communication. Made an appointment to evaluate for patently coverage only to tell me when I got there that the warrant expired 3 years ago. Something they could hav Made an appointment to evaluate for patently coverage only to tell me when I got there that the warrant expired 3 years ago. Something they could have done over the phone. Instead had to get someone to follow me there to be at an early am appointment. Luckily I lived close, but if I lived farther away I would have been more angry. Also, very clearly the damage is from the default of Honda even thought the warranty is expired. But no sympathy and further conversation to help. They only want your money and if it’s clear that you won’t spend your money there they turn to stone and would care less about helping you. I’ve been a Honda owner all my life with this as my 3rd Honda. I will never own a Honda again due to lack of care and support I’ve received. More

Rude salesman! This Manly Honda dealership sold me a used Tesla without providing sufficient mileage to drive home despite the fact that I told Mr. Gage Smith the This Manly Honda dealership sold me a used Tesla without providing sufficient mileage to drive home despite the fact that I told Mr. Gage Smith the driving distance from Elk Grove the day before the appointment. It took me nearly 6 hours at the dealership mostly waiting for the car to be charged. I needed to leave at the end of the day despite questionable mileage sufficient to drive home. Accidentally I kept the charging adapter by the dealership (about $16-$20 on Amazon). Without this adapter, I would be stranded if the car doesn’t have enough charge for me to drive home. I cannot use Tesla charging station due to the fact that it needs a few days to register a new car. While driving home, Mr. Smith phoned me twice which I could not answer since I don’t have a car phone holder. He then texted me a “rude/nasty message “ inquiring about the adapter. Without even asking if I was able to get home safely. Obviously this salesman does not care about his customer’s safety and put a $16 adapter as his top priority, HORRIBLE CUSTOMER SERVICE! Update: Manly Honda management contacted me providing apology the next day. Given the effort and the willingness to improve the service. I award this dealership a new positive rating. More

Shyla Saxon in the service department was exceptional. She went far beyond my expectations and updated me every step of the way. She went far beyond my expectations and updated me every step of the way. More

Shyla Sexton was exceptional and went far beyond my expectations; she kept me updated every step of the way and answered all my questions. expectations; she kept me updated every step of the way and answered all my questions. More

Jacob Knight was our sales man and let me tell you. ..He was absolutely amazing and I will never buy or send anyone to any place or anyone else!!! He went above and beyond to help us get in a Car ,not o ..He was absolutely amazing and I will never buy or send anyone to any place or anyone else!!! He went above and beyond to help us get in a Car ,not only did he get me and my family in a new car he got me in a dream car.He was patient ,kind ,compassionate and always always treated us with pride and not just another costumer more like family!Never once did I feel unhealed or like I had no idea what was happening if I had questions no matter how small he was there to answer them.I bought so many "stipulations/problems" to him with my situation and he smiled and said don't worry we can help.THANK YOU JACOB!And thank you to the team and manly Keep up the amazing job!!!!!!!! More

Efficient and easy to check in and out my vehicle. Kept me informed throughout the day. Kept me informed throughout the day. More