Mandal Chrysler Dodge Jeep Ram

I really enjoy coming to Mandal Jeep. Their service is always exceptional and I don’t feel like they try to over sell me. Their service is always exceptional and I don’t feel like they try to over sell me. More

Going to visit Mandal continues to be a great experience. Tony and Serena are fantastic to work with and have always made sure I leave satisfied and confident in my vehicle. I cannot say enough good things a Tony and Serena are fantastic to work with and have always made sure I leave satisfied and confident in my vehicle. I cannot say enough good things about the quality of service I get from these fantastic employees. More

Service was very good. Vehicle was serviced and washed but took 1 hour and 45 minutes. Vehicle was serviced and washed but took 1 hour and 45 minutes. More

My experience at Mandal was great as usual. In and out in an hour, GREAT In and out in an hour, GREAT More

Polite and listened to what I wanted. Very knowledgeable about the cars and was available when I got there Very knowledgeable about the cars and was available when I got there More

Staff was nice, my vehicle was finished quickly and offered a shuttle. I will be back for my future services offered a shuttle. I will be back for my future services More

Tony was great a friendly. However, the department tried to sell me a service that was simply not needed, which was flushing the differential fluid. I declined the service due However, the department tried to sell me a service that was simply not needed, which was flushing the differential fluid. I declined the service due to pricing, then brought my truck to a trusted mechanic who informed me that the levels were fine and not in need of flushing for at least another 40,000 miles! Also, they left the air filter box open, which caused a weird vibration noise when i was idling and the left greasy fingerprints on the windshield where they placed the next service date sticker and all over the steering wheel and a greasy rag in my cup holder. I pre-paid for a maintenance package when i purchased the truck, if not for that, i would never go back. But when i do, it will be only for exclusively what is covered under the agreement. More

I checked my car. Everything went well. Customer service was truly great. Didn’t take them long to take care of my car very satisfied. Everything went well. Customer service was truly great. Didn’t take them long to take care of my car very satisfied. More

Helped get what I needed for our family, with plenty of options to choose from. options to choose from. More

Although I like the having no appointment option, this visit did not meet the expectations of past experiences at the Jeep dealership. This visit truly left me with feelings of substantial disappointment visit did not meet the expectations of past experiences at the Jeep dealership. This visit truly left me with feelings of substantial disappointment after driving for 45 minutes. Upon arrival, I waited about 10 minutes in my vehicle before being approached. While theoretically, this does not seem like a long time, start a timer, and your opinion may change. After 1 hour of waiting for service, I was informed the vehicle had not been moved because they did not have the keys. This was quite frustrating because the check-in person never asked when I arrived. About 45 minutes later I received a notification that the vehicle was ready and final touches were being made. About 15 minutes after that, I checked for an estimated completion time and was informed the oil was not on the premises. I waited another 30 minutes before the job was completed. However, when I left the premises I noticed that the oil sticker had been changed to return for next service 4/2025 or 28,000 miles. Yet, I am already at 29,579 miles. So throw the whole pay attention to detail out the window. Also, as I arrived at work the following day, the add washer fluid light illuminated. I've never taken a vehicle for an oil change and the fluids were not topped off. This entire visit gave me a feeling of nonimportance. Servicing my vehicle was not a priority during this visit. More