Mandal Chrysler Dodge Jeep Ram
D'Iberville, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 805 reviews
The whole team is very quick responsive and professional. Highly recommended and future repeat client. Highly recommended and future repeat client. More
Great experience no pressure, transparent prices, no surprises. Highly recommend them if you are vehicle shopping! surprises. Highly recommend them if you are vehicle shopping! More
The team always does a great job of giving me in and out with my service, I never experienced any problems when dealing with this company with my service, I never experienced any problems when dealing with this company More
Great customer service. The work was done quickly and communication was great. Mandal is the only place I take my Jeep. The work was done quickly and communication was great. Mandal is the only place I take my Jeep. More
Neil was great, and I really appreciated him trying to help. My frustration isn't with him—it's with the bank and the process. I left without getting the information I needed, and my contract doesn't even help. My frustration isn't with him—it's with the bank and the process. I left without getting the information I needed, and my contract doesn't even have the correct VIN on it. That makes me uncomfortable because I want to make sure everything is accurate before moving forward. More
Great work and customer service. Completed job on a timely manner as promised. Nothings else Completed job on a timely manner as promised. Nothings else More
Very accommodating , kind and helpful through this process. Have done business with Mandal in the past and been very happy !!! process. Have done business with Mandal in the past and been very happy !!! More
I had a great experience! Service was amazing! Love my new to me car! I am thankful for the staff that helped and made my purchase happen! Service was amazing! Love my new to me car! I am thankful for the staff that helped and made my purchase happen! More
Not sure where to start but though the problem was repaired, there are issues with costs. 1. I knew that the problem was the power window regulator (I had already removed the door cover to secure th repaired, there are issues with costs. 1. I knew that the problem was the power window regulator (I had already removed the door cover to secure the window that had fallen into the door well. 2. Though I was charged the $199 diag fee, I figured that was fair (see later on as though they were warned, he had to trouble shoot the connections to various switches in the door.) 3. Was told initial repair cost was $1700 as the tech stated I needed a new power window switch and motor. 4. I questioned that diag and advised that during my inspection, I could have disconnected the main door power harness as everything worked till I put the door cover back on, then it didn't work but did not remove the door cover a 2nd time to trouble it. 5. Was informed that I didn't need a switch as the tech found a loose connection/wire and fixed it but I still needed the motor, cost now at $1100. 6. I questioned that diag AGAIN as NOTHING worked when I put the door cover back on so this was the 3rd time I tried to explain, aka point towards the electrical issue, about the wiring and connections. Felt bad for Debra the service advisor. 7. Got a call back AGAIN stating the motor was fine, tech corrected the connection problem(s) and EVERYTHING, including the lights in the door work, now the cost is around $900+. So here's why I'm a little critical about the service dept. The cost of the window rail/regulator directly from MOPAR parts is just over $200. After market it's anywhere from $50 to $100. However, Mandal CDJR charged me $375 even though Chryslers MSRP is $325. Calling 2 different Chrysler dealerships within 75 miles, they both quoted me $325 for the SAME part number for what I was charged for. So, how does Mandal explain charging $50 more the same part another dealer not even 5 miles away charges or one thats in the next state? Then I wonder, if Mandal is purposely over charging it's customers for parts, just how far does this go with other customers? And during my check out, I picked up the dealers paperwork, instead of the one I was supposed to get, and the service advisor couldn't pull it out of my hands fast enough. It had WAY more info on it then my paperwork. Another red flag that someone was trying to hide something. In closing, I doubt I'll be back for any service on either my Town and Country or my Jeep. Though the staff that I interacted with were great and respectful, from my side, the customer side, something doesn't seem right about this overcharge for the part and if it was an honest mistake or on purpose. More
Purchase was stress free! Evan, our salesman was fantastic, answered all our questions, was very polite and personable! Neil was professional, courteous and very helpful in Evan, our salesman was fantastic, answered all our questions, was very polite and personable! Neil was professional, courteous and very helpful in the process. Brent was known to us already as my wife taught some of his children in school. Brent was very professional as well. I would purchase from Mandal again! More





