Mandal Chrysler Dodge Jeep Ram

Did not deliver what was promised when we purchased. Paid 1k for ceramic coat and did not get it. Had a lift and accessories done and had to fix it when we got home. Took 3 1/2 weeks to get the jeep aft Paid 1k for ceramic coat and did not get it. Had a lift and accessories done and had to fix it when we got home. Took 3 1/2 weeks to get the jeep after we signed the contract. Worse experience we have ever had buying a vehicle. We are talking to legal since we took Jeep to detailer and have proof there is no ceramic. I want my 1k back that we were screwed out of. More

I'm so happy with the service received at Mandal, I grew weary of taking my Jeep to the other dealerships in the area. Brandon has always gone over and above in managing the service/care/recommendations fo weary of taking my Jeep to the other dealerships in the area. Brandon has always gone over and above in managing the service/care/recommendations for my Jeep. More

I love Mandal Jeep Neil is a great finance manger hooray for Mr.GobeyondandBeneath and the service department it outstanding the whole experience is a whole vibe🔥 for Mr.GobeyondandBeneath and the service department it outstanding the whole experience is a whole vibe🔥 More

First let me say that my sales rep was great during the purchase. After we agreed on our deal things slowly started going downhill. We waiting for almost 2 1/2 hours to sign paper work. One finance manager purchase. After we agreed on our deal things slowly started going downhill. We waiting for almost 2 1/2 hours to sign paper work. One finance manager was with someone for a long time and the other was at lunch. Finally the other finance manager got back and we signed all our paper work. He was also very nice. Here is where it gets bad. We bought our jeep on May 30 and let’s just say we just had it delivered yesterday June 22. We paid for a lift kit, Bedliner, power steps and bed cover. Oh yea before I forget we paid for the 1k ceramic coating and when we got the jeep back it was dirty as it can be. They said they detailed it but you could write your name in the dirt and grime in the hood and tailgate. Also when we were told we had to have this add in ceramic they told us how the water would bead and the paint with be super shiny. I know this because I also had all my other vehicles ceramic coated. This service was NOT done on this jeep. It’s way to dirty with sort and grime and the water does not bead like ceramic coating has been done. This are just a few things to sum up the bad experience. Keep in mind we drove 2 1/2 hours to buy from this place when we live in Pensacola. The only communicated received is when I text or called the sales rep. This was maybe once a week. I am writing an email with pictures to the dealership to show all the things I just mentioned. I now have to take to another shop to have things fixed that y’all done for almost 4 weeks More

Everyone was so helpful. Our salesperson listened to what we wanted in a car and was able to answer all of our questions. Our salesperson listened to what we wanted in a car and was able to answer all of our questions. More

All of the ladies were amazing start to finish! Finding the vehicle I wanted for what I wanted to pay, they were prompt and made everything very streamline. Laura was wonderful, Jillian got the pap Finding the vehicle I wanted for what I wanted to pay, they were prompt and made everything very streamline. Laura was wonderful, Jillian got the paperwork done quick and Maddie helped at the end to get me on my way! Kudos ladies, if I need another Jeep at any point, I will be back and send people your way. More

The technician were awesome they were nice professional and all of the above, from the beginning to the end!!’ I’m satisfied!!!! You guys deserve a raise, thank you again and all of the above, from the beginning to the end!!’ I’m satisfied!!!! You guys deserve a raise, thank you again More

I have nothing to add like I said before and repeat myself nothing to add Thanks myself nothing to add Thanks More

Very clean, professional dealership. They were very quick at getting me an appointment. The service staff is to be commended for the friendly faces, thorough explanations and very help They were very quick at getting me an appointment. The service staff is to be commended for the friendly faces, thorough explanations and very helpful. More

I want to start by saying this was one of the most seamless and effortless vehicle transactions I've ever participated in. We have purchased over 50 vehicles in our lifetime, cause xxxx -you only live seamless and effortless vehicle transactions I've ever participated in. We have purchased over 50 vehicles in our lifetime, cause xxxx -you only live once! Matthew our sales associate listened to my needs and Brent the sales manager executed this deal promptly and efficiently. We came prepared to make this purchase happen and because of everybody's efforts this was an amazing experience. David our finance manager had everything prepared promptly, thoroughly and electronically (which is the only way to do business these days) We saved countless hours on haggling, due to all parties professional candor and honesty. We lost a bit of equity in the vehicles we traded in, but that was expected. Trading in two vehicles for a more expensive one is always a task. They all worked well past working hours for us, due to me not getting to the dealership until after work. They also have bent over backwards for us to send documents I simply didn't have handy via email, which is unheard of in my opinion. • The Mandal CDJR team was nothing short of exquisite to deal with. Great job folks! Keep up the amazing work. 5 Star dealership 🤘🇺🇸 More