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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
766 Reviews

766 Reviews of Mandal Pontiac Buick - Service Center

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January 11, 2025

Clean and cost saving for customer. Fast priority for me and I can look at new cars while waiting with free coffee. More

by mikeroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Mandal Buick GMC to be clean and cost-saving. It's great to know that you appreciated our fast service and enjoyed the opportunity to look at new cars while enjoying complimentary coffee. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 09, 2025

Terrible customer service. No one wants to work with or help you. Do not recommend. More

by JESSEJONES955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns about the customer service you experienced at Mandal Buick GMC. We value your input and take it seriously. If you would like to discuss your experience further or seek a resolution, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, the Team at Mandal Buick GMC

January 09, 2025

Willing to work with me to get the repairs done quickly on my wife truck. More

by dsthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate your recognition of our efforts to work quickly on the repairs for your wife's truck. At Mandal Buick GMC, we strive to provide efficient service, and your satisfaction is important to us. If you have any further concerns or questions, please feel free to reach out. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

January 08, 2025

Mandal Service is stellar. The moment You drive in the service team communicates with you continuously. Exceptional service. More

by twsaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Mandal Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you had a stellar experience with our service team at Mandal Buick GMC. It's wonderful to know that you appreciated the continuous communication during your visit. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 05, 2025

Timely service. No long wait. Suggest putting back the coffee bar. It was a great complement. More

by VDTAYLOR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate your kind words about the timely service at Mandal Buick GMC. We're glad to hear you had a positive experience. Your suggestion regarding the coffee bar is noted and valued. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 05, 2025

Always bring in all 3 of our vehicles and everything Susie always takes care of us promptly! More

by BAAMSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your continued trust in Mandal Buick GMC and are delighted to hear that Susie consistently provides you with prompt service for all your vehicles. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 02, 2025

Went in for 2 services, was told 1 of them is not needed yet instead of them just doing it and taking my money, they were honest. More

by dargelute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your trust in Mandal Buick GMC and value your feedback. It’s great to hear that you experienced our commitment to honesty and integrity during your service visit. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

January 01, 2025

Stopped by to schedule a time for a software update for Super Cruise on my truck. I was happily surprised when they asked if I could take care of it right then. This is very rare nowadays and I was very ap More

by scott_walker1970
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2025 -

Mandal Buick GMC responded

Thank you, Scott! We truly appreciate your thoughtful review and are delighted to hear that you had a positive experience at Mandal Buick GMC. It's great to know that we could accommodate your Super Cruise software update on the spot and that you enjoyed our waiting area. We strive to provide a comfortable environment for our customers, and feedback like yours motivates us to keep doing our best. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 26, 2024

I think Mandal has the best service and the best facility on the coast for their customers. More

by DJHOWELL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you consider Mandal Buick GMC to have the best service and facility on the coast. Our team works hard to create a welcoming and top-notch experience for all our customers. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

December 25, 2024

The service department is the best of all of the ones that I have dealt with over the years. Jamie is incredibly informative and keeps you completely apprised of what is going on with your vehicle.. More

by MARTINCRUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Regueira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Mandal Buick GMC responded

Thank you so much for your wonderful review, Martin! We're thrilled to hear that you had a great experience with our service department at Mandal Buick GMC. Jamie truly appreciates your kind words and dedication to keeping you informed during your visit. We look forward to seeing you again next time! Sincerely, the Team at Mandal Buick GMC

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