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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
712 Reviews

713 Reviews of Mandal Pontiac Buick - Service Center

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October 20, 2024

Excellent service provided from beginning to end. Susie was very knowledgeable and answered all questions. More

by kwhit878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from Susie at Mandal Buick GMC. Her knowledge and dedication to answering all your questions make a big difference, and we appreciate you highlighting that. We look forward to serving you again next time! Sincerely, the Team at Mandal Buick GMC

October 19, 2024

Great customer service! Good attention to detail. Will continue to recommend to friends and family. More

by tlcuev58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us at Mandal Buick GMC. Your recommendation to friends and family means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

October 17, 2024

Always very clean and professional the time is average for repairs but I know the job will be done correctly More

by TAWANDATEDWARDS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your recognition of the cleanliness and professionalism at Mandal Buick GMC. It's great to hear that you trust us with your repairs, knowing they'll be done correctly. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

October 14, 2024

Very professional and considerate. I will definitely recommend them to other folks. Pretty amazing team. More

by willross0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you found our team at Mandal Buick GMC to be professional and considerate. Recommendations mean a lot to us, and we look forward to welcoming you and your friends in the future! Sincerely, the Team at Mandal Buick GMC

October 13, 2024

After 4 hours with an update about my new 20204 Buick Evista I decided to call and I was told my car has been ready. So I go pick the car up and they tell me they couldnt fix it because they had to order More

by dayaahart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Mandal Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 13, 2024

Absolutely more than happy with the service I received! Great staff and quick repair! 100% satisfaction! More

by JRM73JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Richards
Oct 15, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you were more than happy with the service at Mandal Buick GMC. Our team prides itself on providing great service and quick repairs, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

October 13, 2024

Very courteous and was able to get my vehicle back in a timely manner. Thank you More

by vmerrittjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Mandal Buick GMC responded

Thank you so much for your kind words! We appreciate your feedback about the courteous service and timely return of your vehicle. At Mandal Buick GMC, we strive to provide the best experience possible, and we’re glad to hear we met your expectations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

October 11, 2024

Not happy with how often my truck has to be in the shop. I bought one of the best trucks GMC has to offer and the extended warrantee, its been in the shop to get fixed multiple times for multiple reasons a More

by jtjeffers1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the frequency of visits to the shop for your vehicle. We appreciate your feedback and we would like to address your concerns promptly. Please feel free to contact us directly so we can discuss your concerns further and find a solution tailored to your needs. Sincerely, the Team at Mandal Buick GMC

October 10, 2024

Horrible HORRIBLE Customer service from sales to service department. My wife brought her vehicle to get a touch up paint and they gave her the day which was wrong day for the painter to be there left it for More

by JAYWILKINSON89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Oct 11, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the customer service your wife encountered at Mandal Buick GMC. It's crucial for us to provide accurate information and ensure clear communication in all departments. We appreciate your feedback and encourage you to contact us directly so we can address your concerns and work towards a solution. Your satisfaction is important to us, and we strive to improve our service. Sincerely, the Team at Mandal Buick GMC

October 10, 2024

Dealership took 3. 5 months to diagnose and repair vehicle. While at dealership they damaged mirror and had to replace, damaged rear door and cab corner. I will use ever More

by momobile63021
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Oct 12, 2024 -

Mandal Buick GMC responded

Our team has acknowledged this review.

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