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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
712 Reviews

712 Reviews of Mandal Pontiac Buick - Service Center

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October 29, 2024

Good service a decent turn around time on repair of vehicle. Detailing of vehicle is excellent More

by JMKD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Mandal Buick GMC responded

Thank you for your review! We're glad to hear that you experienced good service and a decent turnaround time for your vehicle repair at Mandal Buick GMC. It's wonderful to know you were pleased with the detailing as well. We appreciate your feedback and hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

October 27, 2024

Had an appointment for 10am but at 10:30 my CAR WAS IN A LINE THAT HADN'T MOVED. The service rep was totally non-caring. When i told her I had an appointment at 10 she said and what is the question. This More

by C.FLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay in service and the communication with our team. At Mandal Buick GMC, we strive for timely service and attentive care, and we appreciate your feedback as it helps us improve. Please feel free to reach out to us directly so we can address your concerns further. Thank you for your patience. Sincerely, the Team at Mandal Buick GMC

October 26, 2024

Three hours I waited for an oil change and I had an appointment. What a joke. More

by NSPIGENER2000
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any names
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Oct 28, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience. We understand that waiting three hours for an oil change, especially with an appointment, can be frustrating. At Mandal Buick GMC, we strive to provide timely service and appreciate your feedback. If you'd like to discuss this further, please feel free to contact us directly. We want to ensure we improve and meet your expectations in the future. Sincerely, the Team at Mandal Buick GMC

October 26, 2024

Great experience. Great staff! Will recommend and return for all service ! Don't like surveys with word minimus More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kira Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff at Mandal Buick GMC. Your recommendation means a lot to us, and we look forward to seeing you again for your future service needs! Sincerely, the Team at Mandal Buick GMC

October 25, 2024

Theirs service is awesome best in the gulf , been buy two truck and a car from them . More

by anhquach49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you’ve had such a positive experience with our service at Mandal Buick GMC and that you've chosen us for two trucks and a car. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

October 25, 2024

I took my 2019 Yukon in for an alignment and now it is making a "Thunk" noise when I make a left turn. I would like to have this remedied. Other than that, I have always had good experiences with Mandal More

by CJAYE000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate hearing about your experience with our service at Mandal Buick GMC, and we're glad to know you’ve had positive interactions in the past. We understand your concern regarding the noise in your 2019 Yukon after the alignment. We encourage you to bring it back to our service department so we can address this issue for you promptly. Your satisfaction is important to us, and we want to ensure your Yukon is performing at its best. Thank you for recommending us, and we look forward to assisting you again! Sincerely, the Team at Mandal Buick GMC

October 25, 2024

Effective and responsive staff who respect their customers. I have purchased several vehicles fom Bob Mandal GMC over the past twenty years and continue to use them despite a location some distance More

by SSTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Mandal Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with our staff at Mandal Buick GMC over the past twenty years. Your loyalty, even from Mobile, Alabama, truly means a lot to us. We look forward to assisting you again in the future! Safe travels! Sincerely, the Team at Mandal Buick GMC

October 22, 2024

Excellent service. I had an emergency visit with battery issues. I did not have an appointment but I was helped getting in and out in a timely manner. Very thankful for More

by jakew9798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear you received excellent service during your emergency visit at Mandal Buick GMC. Our team is always here to assist, and we're glad we could help with your battery issue promptly. We look forward to seeing you again in the future! Sincerely, the Team at Mandal Buick GMC

October 21, 2024

Always quick and easy bringing my truck in for service. I’ll always bring it there More

by Gmc1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Mandal Buick GMC responded

Thank you so much for your positive review! We truly appreciate your kind words about the quick and easy service at Mandal Buick GMC. We're glad to hear you're happy with your truck's service and look forward to seeing you again in the future! Sincerely, the Team at Mandal Buick GMC

October 20, 2024

Excellent service provided from beginning to end. Susie was very knowledgeable and answered all questions. More

by kwhit878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from Susie at Mandal Buick GMC. Her knowledge and dedication to answering all your questions make a big difference, and we appreciate you highlighting that. We look forward to serving you again next time! Sincerely, the Team at Mandal Buick GMC

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