Mandal Pontiac Buick - Service Center

Not happy with how often my truck has to be in the shop. I bought one of the best trucks GMC has to offer and the extended warrantee, its been in the shop to get fixed multiple times for multiple reasons a I bought one of the best trucks GMC has to offer and the extended warrantee, its been in the shop to get fixed multiple times for multiple reasons and its a 2020 turbo diesel Denali with less than 40k miles. My dads F150 Platinum hasn't had these issues and never been to the shop for repairs and its 10 years old. Just saying. More

Horrible HORRIBLE Customer service from sales to service department. My wife brought her vehicle to get a touch up paint and they gave her the day which was wrong day for the painter to be there left it for department. My wife brought her vehicle to get a touch up paint and they gave her the day which was wrong day for the painter to be there left it for the next day come to find out he had been fired plus the manager didn’t even know the vehicle was there. More

Dealership took 3. 5 months to diagnose and repair vehicle. While at dealership they damaged mirror and had to replace, damaged rear door and cab corner. I will use ever 5 months to diagnose and repair vehicle. While at dealership they damaged mirror and had to replace, damaged rear door and cab corner. I will use every form of social media to expose dealership practices and how GM treats the people that purchase their products. Totally forgot. That this dealership didn't offer me a loaner at any point. Service manager and general manager will not call me back. Having the body damaged repaired by body shop and paying for it myself, no way this vehicle will ever drive, or get towed to this location. I highly recommend if you're having this type of issue with this dealership to contact General Motors corporate and get a case number. Once your vehicle is repaired due what I am doing, going to different manufacture more than likely Toyota. More

Great customer service from start to finish. They keep you informed on what going on during the servicing of your vehicle. They keep you informed on what going on during the servicing of your vehicle. More

This visit was exceptional! They went above and beyond to take care of our car. Whoever cleaned out our car surprised us and did an exceptional job! They went above and beyond to take care of our car. Whoever cleaned out our car surprised us and did an exceptional job! More

They will not answer phone had to call back 4 times to talk to person talk to person More

Jaime always takes care of us. In and out and he always makes sure its washed. In and out and he always makes sure its washed. More

Jamie checked me in got a rental car. He called me as soon as it was finished. He called me as soon as it was finished. More

I waited 4 1/2 hours to have oil changed. Apparently the curly blond haired woman didn’t put me on the list Apparently the curly blond haired woman didn’t put me on the list More

Scheduled service online and when I showed up they were overbooked and my car was serviced an hour after my appointment. overbooked and my car was serviced an hour after my appointment. More