Mandal Pontiac Buick - Service Center

In July 2022 I brought my 2016 GMC 2500 diesel Sierra Denali to Mandal for new brakes and tires. Paid $4,665.19 and the truck squeaked every time you stopped and the right front tire required air every w Denali to Mandal for new brakes and tires. Paid $4,665.19 and the truck squeaked every time you stopped and the right front tire required air every week. We brought it back 4 times and dealt with the same person- Jason. Nothing was ever fixed, he would give some xxxxxxxx excuse about nails in the tires (there was NO nails) and even said there was a couple missing parts? What parts?? You put the brakes and tires on… what did you leave off? He would dodge the question and never answer you. Also, he would never have an invoice . showing any work was done…. (Likely because no work was ever done). We had an unrelated issue with the DEF exhaust and brought it to Ray Brandt Chevrolet, they fixed the DEF issue AND the tire that turned out to be a leaking valve stem! 4 times and you couldn’t figure that out? Also, some idiot put a plastic lug nut on the tire…plastic on a 2500 and they knew we pull a 40ft camper! This place is an accident waiting to happen zero regard for human life. 10 out of 10 do NOT recommend! I’d buy a FORD if this was the last Chevy/GMC dealership around! Idiots! More

I always take all my vehicles to Mandel for service. That's the one place I know they will take care of me. I've been going to Mandal for over 15 years and know my vehicle will be serviced right and not That's the one place I know they will take care of me. I've been going to Mandal for over 15 years and know my vehicle will be serviced right and not be taken advantage of. More

Great as always Jamie and crew always exceeds Only place to get service Go mandels to get service Go mandels More

Everyone is always pleasant and easy to work with. I was not notified of cost of service before it was completed. No coffee or water provided for waiting area. I was not notified of cost of service before it was completed. No coffee or water provided for waiting area. More

service department - good work done quickly. kept me updated on work. very professional and friendly kept me updated on work. very professional and friendly More

Susie does a great job setting up the appointment. The servie was completer in a timely manner. Thanks! The servie was completer in a timely manner. Thanks! More

Overall a pleasant experience, most employees were professional and friendly. One elderly employee was pompous and rude. professional and friendly. One elderly employee was pompous and rude. More

Service staff is very friendly and helpful! Always greet me with a smile and take care of my service needs. Always greet me with a smile and take care of my service needs. More

Vehicle recall done quickly and with no problems. One problem was when I dropped off vehicle after a few minutes I had to walk into service department. No one was available outside. One problem was when I dropped off vehicle after a few minutes I had to walk into service department. No one was available outside. More

Service great and fast as usual, but a courtesy wash of my truck was not performed as it has been in the past and was not offered. my truck was not performed as it has been in the past and was not offered. More