Mandal Pontiac Buick - Service Center

On going issue…took 9 months and 5 trips in dealership to figure out the problem…then since warranty was out we got hit with almost $200 charge. When the problem started it was under warranty they just could figure out the problem…then since warranty was out we got hit with almost $200 charge. When the problem started it was under warranty they just couldn’t figure it out More

The service I receive has always been outstanding. PLEASE STOP SENDING ALL E_MAILS. THANK YOU PLEASE STOP SENDING ALL E_MAILS. THANK YOU More

Mandal Biloxi, MS provided assistant to me during inventory shortage, assuring me that they would come through with a vehicle and they did. Great dealership! inventory shortage, assuring me that they would come through with a vehicle and they did. Great dealership! More

I got there and a man I think James was helping me. He never came to tell me anything that was going on with my car. I waited for 2 hours and then went to talk to him and had to ask what was going on. He never came to tell me anything that was going on with my car. I waited for 2 hours and then went to talk to him and had to ask what was going on. He said it was going to be a 5 hour process. Never told me they didn’t even start working on my car. Luckily a blonde hair woman heard me talking to him and came to let me know what was actually going on with my car. She even let me know my warranty covers it. The man didn’t let me know anything at all. She got me a loaner car so I didn’t have to continue to sit there all day. More

Fairly new to the Gulf Coast and the cost of service seems to be a lot higher here than in Colorado. seems to be a lot higher here than in Colorado. More

Truck maintenance took too long because of mistake. Susie made it right! Thanks a lot! Susie made it right! Thanks a lot! More

Great dealership and really good access to appointments. The only downside is the constant reminders after the service to write a review. Sometimes you just want to have an oil change performed and be done The only downside is the constant reminders after the service to write a review. Sometimes you just want to have an oil change performed and be done More

I am always happy with the work you do , the customer service is also excellent,thank you so very much service is also excellent,thank you so very much More

I walked in and they treated me with excellent service. They walked into the waiting room to offer coffee and made sure we were comfortable. By the way, love that you serve Starbucks!! They walked into the waiting room to offer coffee and made sure we were comfortable. By the way, love that you serve Starbucks!! More

My appointment was for 8:30am and my truck was ready at 9:15. The staff were very friendly and professional. Look forward to my next service. 9:15. The staff were very friendly and professional. Look forward to my next service. More