Mandal Pontiac Buick - Service Center

Pleased but although the dash indicates Wi-Fi is working, it is NOT. I did ask for it to be fixed it is NOT. I did ask for it to be fixed More

Great service department. Very friendly and professional. Answer all your questions. Work was completed in a very timely manner. Very friendly and professional. Answer all your questions. Work was completed in a very timely manner. More

Jamie in service is awesome and has always been above reproach every time I have needed anything. Couldn't ask for a better associate working in the service department. reproach every time I have needed anything. Couldn't ask for a better associate working in the service department. More

Very smooth process in purchasing vehicle. Worked with me to get the truck I wanted. Worked with me to get the truck I wanted. More

Brought the work truck in oil change and a few other things. Jamie, as always, was spot on! In and out same day! things. Jamie, as always, was spot on! In and out same day! More

Great dealership and I appreciated the customer service. I was able to change appointment times easily. I was able to change appointment times easily. More

We were very pleased with the level of customer service we received. They took care of everything! we received. They took care of everything! More

Susie always takes great care of me. From a simple oil change to a full diagnostic From a simple oil change to a full diagnostic More

My truck alarms were going off. I drove the truck to the dealership on a Saturday August 26.2023. I knew it would be Monday or Tuesday. They called and said they reset the computer I drove the truck to the dealership on a Saturday August 26.2023. I knew it would be Monday or Tuesday. They called and said they reset the computer and the truck was ready. I did not receive the paperwork from the August 26, report due to the service department rep having a family emergency and the ticket was not closed out. If it happened again they would reassess as that was what they were told to do to figure out the issue. I did not receive the paperwork from the August 26, report due to the service department rep having a family emergency and the ticket was not closed out. After one week the alarms came back on and I did not feel sake driving the truck and it as towed by GMC to dealership. They called and said the break line had been cut. I was in shock with this report to me as I had been driving the truck for over a week. I was told I would have to pay as a cut break line was not covered by 3 year / 36000 mile warranty. They also said the parts were on back order and it would cost me close to $900.00 for parts and labor. With this crazy report I was very very disappointed and called GMC and told them what was going on. I went on a cruise and just got back and this is why this report is late. I will call on Monday September 18, for a update. You may call me at 228-263-0997 at anytime. More

Awesome Service team. Would recommend Mandel to everyone. Team went above and beyond to ensure customer satisfaction Would recommend Mandel to everyone. Team went above and beyond to ensure customer satisfaction More