Mandal Pontiac Buick - Service Center

Jamie in the service department went above and beyond to help me with my vehicle issue, and he kept me updated on the progress. He also was diligent to help me with another issue that I had neglected to rep help me with my vehicle issue, and he kept me updated on the progress. He also was diligent to help me with another issue that I had neglected to report until I reached the dealership. More

I appreciate time and quick service provided. A little confusion at first was quickly resolved. A little confusion at first was quickly resolved. More

Great service as always! ! Even took care of a specific issue with no cost to me! ! Even took care of a specific issue with no cost to me! More

Great service. Susie is Fantastic to work with. I only use her when I go there. Susie is Fantastic to work with. I only use her when I go there. More

This is the second time i had a loose oil filter on my vehicle. Tire rotation was done but proper air pressure wasn’t set or wheel relocation set. I had low tire readings and didn’t know what tire to add vehicle. Tire rotation was done but proper air pressure wasn’t set or wheel relocation set. I had low tire readings and didn’t know what tire to add air to. Now i have 2 oil spill spots in my driveway. Ill rather Turan Foley. More

Sales and service is outstanding with notification on any services updates and good personality from each Individual services updates and good personality from each Individual More

Outstanding Service, got me in and out! Greeted me when I walked in and after work was complete she explained all work that was performed. Greeted me when I walked in and after work was complete she explained all work that was performed. More

Had an appt at 0915 for my first and free oil change. Dropped off the truck at 0700 and put the keys in the box. Called in at 0800 to make sure they knew the truck was there just to make sure it got do Dropped off the truck at 0700 and put the keys in the box. Called in at 0800 to make sure they knew the truck was there just to make sure it got done. Called again at 1300 to check the status since I had not heard anything and it was just going into the shop. Got dropped off after work, about 1430 and it wasn't done. Just assumed it was being washed so I walked the lot. Truck was done about 1500, didn't look it over just went in and signed the paperwork and got the keys. Susie was very nice and said there was a recall that they tended to, changed the oil and rotated the tires. Got to the truck and it wasn't washed. Not a big deal but at the time of the sale and even today on their website they mention a free car wash when you bring it in for service. Since it wasn't washed, I was also able to notice the lugs had not been removed so there is no way they rotated the tires. The oil filter was new and there were a few drops on the engine cover so the oil was changed. No DEF or washer fluid added. That may not be a part of their free service. I don't expect a lot but don't lie to me. More

Service was fine. I dropped my car off & was not notified when it was ready. Called to inquire about it 5 times & was caught up in some phone glitch. Calls were initia I dropped my car off & was not notified when it was ready. Called to inquire about it 5 times & was caught up in some phone glitch. Calls were initially answered but when transferred to Service depth the calls were never answered. Finally called the main phone number & asked them to check the status of my car- they did & called me back letting me know that it was ready. More

I'll give the "excellent" rating but I do not wish to write anything thsnks write anything thsnks More