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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
712 Reviews

712 Reviews of Mandal Pontiac Buick - Service Center

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January 16, 2025

Susie is always very professional and upfront with all necessary work to done on my vehicle. More

by DAVIDUSM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about Susie and her professionalism at Mandal Buick GMC. We’re glad to hear you had a positive experience with the service on your vehicle. We look forward to seeing you again for your next visit! Sincerely, the Team at Mandal Buick GMC

January 16, 2025

Susie is the best and always helpful when I reach out to her for assistance on my vehicles! More

by MWILL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Susie has been so helpful to you with your vehicles. At Mandal Buick GMC, we strive to provide excellent service, and it's great to know Susie is making a positive impact. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 14, 2025

I brought in my BMW 650i for the first oil change since I purchased it. There was also a vibration when driving and I ask them to check the balance on the tires. When I picked up the car, the service man tol More

by GREGORYFINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Jan 16, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us, Gregory. We understand that your recent visit to Mandal Buick GMC did not meet your expectations, especially regarding the tire balance check. Your feedback is valuable, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so that we can discuss your visit further. We strive to provide the best service possible, and we hope to have the opportunity to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

January 14, 2025

Quick and easy to set up appointment. The team did a great job, keeping me informed and quickly handle the issue. More

by DR.PWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your appointment was easy to set up and that our team at Mandal Buick GMC kept you informed throughout the process. It's great to know we could quickly address your issue. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 14, 2025

I called 17 times in a 3 day period trying to get my car serviced. Service department never answered their phone. I asked the lady that answered the main line twice to please give them a message. I neede More

by John_malissa2012
Recommend Dealer
No
Employees Worked With
Daniel Regueira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McGee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mayfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kira Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the difficulty in reaching our service department at Mandal Buick GMC. Your feedback is valuable, and we appreciate you bringing this to our attention. We strive to provide excellent customer service, and it seems we missed the mark with your situation. This information will be passed along to the management team and we will work to address this issue going forward. Sincerely, the Team at Mandal Buick GMC

January 11, 2025

Clean and cost saving for customer. Fast priority for me and I can look at new cars while waiting with free coffee. More

by mikeroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Mandal Buick GMC to be clean and cost-saving. It's great to know that you appreciated our fast service and enjoyed the opportunity to look at new cars while enjoying complimentary coffee. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

January 09, 2025

Terrible customer service. No one wants to work with or help you. Do not recommend. More

by JESSEJONES955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns about the customer service you experienced at Mandal Buick GMC. We value your input and take it seriously. If you would like to discuss your experience further or seek a resolution, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, the Team at Mandal Buick GMC

January 09, 2025

Willing to work with me to get the repairs done quickly on my wife truck. More

by dsthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate your recognition of our efforts to work quickly on the repairs for your wife's truck. At Mandal Buick GMC, we strive to provide efficient service, and your satisfaction is important to us. If you have any further concerns or questions, please feel free to reach out. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

January 08, 2025

Mandal Service is stellar. The moment You drive in the service team communicates with you continuously. Exceptional service. More

by twsaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Mandal Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you had a stellar experience with our service team at Mandal Buick GMC. It's wonderful to know that you appreciated the continuous communication during your visit. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 05, 2025

Timely service. No long wait. Suggest putting back the coffee bar. It was a great complement. More

by VDTAYLOR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate your kind words about the timely service at Mandal Buick GMC. We're glad to hear you had a positive experience. Your suggestion regarding the coffee bar is noted and valued. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC