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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
716 Reviews

716 Reviews of Mandal Pontiac Buick - Service Center

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March 30, 2024

Jamie is always so sweet and helpful during the process of getting my car fixed and directing me to the appropriate person when I bought my car a while back! He is the heart of the service department! More

by james.lyndsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mandal Buick GMC responded

James, thank you for the awesome feedback! You're right, Jamie is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, the Team at Mandal Buick GMC

March 30, 2024

Still trying to get the service department to call me back from 2 weeks ago. Every time I talk to someone I get the run around and my problem has yet to be resolved. More

by MATTDNELSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Richardson
Apr 01, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience, Matt. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, the Team at Mandal Buick GMC

March 28, 2024

Always the best I drive over 50 miles round trip to have both my cars serviced with Mandal . Jamie Meakins and Sizie are the besy More

by susans1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mandal Buick GMC responded

Susan, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Sincerely, the Team at Mandal Buick GMC

March 28, 2024

I alway enjoy the service department. They always ensure my vehicle is taken care. I never have any issues. Thank you again More

by jerseycity1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mandal Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mandal Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, the Team at Mandal Buick GMC

March 27, 2024

I will recommend this dealership to my friends and anyone.they have the best quality More

by NEWSONLARRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mandal Buick GMC responded

We appreciate you for letting others know about your experience, Larry! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Mandal Buick GMC

March 26, 2024

Great service and friendly people. Mechanics very knowledgeable and fix the problem. Excellent facilities throughout!! More

by ANDREWMCOX38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mandal Buick GMC responded

Thank you for putting your trust in Mandal Buick GMC, Andrew! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Mandal Buick GMC

March 26, 2024

Great dealership and I would recommend them to others looking for a car. Thank you! More

by KAYBRYANT420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mandal Buick GMC responded

Kay, we cannot thank you enough for your wonderful review of Mandal Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, the Team at Mandal Buick GMC

March 25, 2024

Absolutely the worst service department I have ever been to and will never return. My truck had 126 miles on it and they were telling me the warranty would not cover a repair. I then told them not to fix More

by jasn69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mandal Buick GMC responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

March 25, 2024

Service was great. Suzy is the best. Thank you all for getting my truck fixed. More

by MAUCOIN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mandal Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, the Team at Mandal Buick GMC

March 24, 2024

She was very prompt with every detail of my car repair. I would definitely recommend Mandel GMC. More

by olemissmom35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Mandal Buick GMC responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, the Team at Mandal Buick GMC

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