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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
716 Reviews

716 Reviews of Mandal Pontiac Buick - Service Center

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April 09, 2024

The service department is ready on time for my appointment. They are friendly and efficient. More

by docjoc.os
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Mandal Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, the Team at Mandal Buick GMC

April 06, 2024

They were courteous and efficient. They appeared to be concerned about getting everything correct. Very helpful More

by LESANDJANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mandal Buick GMC responded

Thank you for this amazing review! We appreciate your business. Sincerely, the Team at Mandal Buick GMC

April 04, 2024

Friendly and helpful staff, prompt and solid service. What more can an person ask for? More

by itsjosephsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Apr 05, 2024 -

Mandal Buick GMC responded

Thank you, Joseph, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, the Team at Mandal Buick GMC

April 03, 2024

The employees were nice and helpful while I was waiting on my vehicle to be serviced More

by JCSO105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Mandal Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, the Team at Mandal Buick GMC

April 02, 2024

Shortly stood around without being acklodged before getting helped. Had a few recalls but couldn't get them taking care of at the time, was told next time I came in. Well it was the next time I came in More

by mrkamke
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

April 02, 2024

Professional, knowledgeable, and friendly staff. Service Advisor (Susie H) was thorough and patient with my (new GMC owner) questions. More

by jr46
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Mandal Buick GMC responded

Thank you for the awesome feedback! Susie is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, the Team at Mandal Buick GMC

April 02, 2024

Went to mechanics shop for a bad shaking and pull to the right .had bad Pitman,idler arm and locking up brake caliper which should have been under warranty so brought to dealership The service manager jamie More

by hdawsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics 0 star
Apr 04, 2024 -

Mandal Buick GMC responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit to our service center. Please contact us at your earliest convenience. Sincerely, the Team at Mandal Buick GMC

April 01, 2024

Excellent service, professional support and courtesy. I am completely satisfied with the quality of work and service, thank you More

by minerva.stevenson2663
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Mandal Buick GMC responded

Minerva, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mandal Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Mandal Buick GMC

March 31, 2024

Over priced paid $137. 15 for parts and 718.20 for labor ridiculous, your business makes it hard on the working man simple repair cost me 1k smh More

by CHOWEL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mandal Buick GMC responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, the Team at Mandal Buick GMC

March 31, 2024

Isn’t fix issue of truck not turning off. Literally does it every time I try to turn off More

by JAY.VANCOURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Apr 02, 2024 -

Mandal Buick GMC responded

Jay we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss this with you further. Sincerely, the Team at Mandal Buick GMC

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