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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
689 Reviews

689 Reviews of Mandal Pontiac Buick - Service Center

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April 01, 2024

Excellent service, professional support and courtesy. I am completely satisfied with the quality of work and service, thank you More

by minerva.stevenson2663
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Mandal Buick GMC responded

Minerva, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mandal Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Mandal Buick GMC

March 31, 2024

Over priced paid $137. 15 for parts and 718.20 for labor ridiculous, your business makes it hard on the working man simple repair cost me 1k smh More

by CHOWEL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mandal Buick GMC responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, the Team at Mandal Buick GMC

March 31, 2024

Isn’t fix issue of truck not turning off. Literally does it every time I try to turn off More

by JAY.VANCOURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Apr 02, 2024 -

Mandal Buick GMC responded

Jay we strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact us so we can discuss this with you further. Sincerely, the Team at Mandal Buick GMC

March 30, 2024

Still trying to get the service department to call me back from 2 weeks ago. Every time I talk to someone I get the run around and my problem has yet to be resolved. More

by MATTDNELSON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Richardson
Apr 01, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience, Matt. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, the Team at Mandal Buick GMC

March 30, 2024

Jamie is always so sweet and helpful during the process of getting my car fixed and directing me to the appropriate person when I bought my car a while back! He is the heart of the service department! More

by james.lyndsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mandal Buick GMC responded

James, thank you for the awesome feedback! You're right, Jamie is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, the Team at Mandal Buick GMC

March 28, 2024

Always the best I drive over 50 miles round trip to have both my cars serviced with Mandal . Jamie Meakins and Sizie are the besy More

by susans1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mandal Buick GMC responded

Susan, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments. We will be there for you for many years to come. Sincerely, the Team at Mandal Buick GMC

March 28, 2024

I alway enjoy the service department. They always ensure my vehicle is taken care. I never have any issues. Thank you again More

by jerseycity1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mandal Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mandal Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, the Team at Mandal Buick GMC

March 27, 2024

I will recommend this dealership to my friends and anyone.they have the best quality More

by NEWSONLARRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mandal Buick GMC responded

We appreciate you for letting others know about your experience, Larry! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Mandal Buick GMC

March 26, 2024

Great service and friendly people. Mechanics very knowledgeable and fix the problem. Excellent facilities throughout!! More

by ANDREWMCOX38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mandal Buick GMC responded

Thank you for putting your trust in Mandal Buick GMC, Andrew! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, the Team at Mandal Buick GMC

March 26, 2024

Great dealership and I would recommend them to others looking for a car. Thank you! More

by KAYBRYANT420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mandal Buick GMC responded

Kay, we cannot thank you enough for your wonderful review of Mandal Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, the Team at Mandal Buick GMC

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