Mandal Pontiac Buick - Service Center

Customer service should be improved. I was told that if I had waited rather than gone home they would have gotten to my vehicle quicker. I had to call to check on the vehicle. They shoul I was told that if I had waited rather than gone home they would have gotten to my vehicle quicker. I had to call to check on the vehicle. They should have called me to give me an update. Had to call several times to find out & prompt them to do anything. More

Treated wonderfully by everyone from when I started looking to buy, through financing and with first service. looking to buy, through financing and with first service. More

Your team was the best. They were able to fix my car for me in one day. I cannot say how glad that made me. My husband was in the hospital and I needed my car as soon as They were able to fix my car for me in one day. I cannot say how glad that made me. My husband was in the hospital and I needed my car as soon as possible. After using Mandal, I will never look at another dealer or repair service again. I love my GMC and Mandal. More

The service department is ready on time for my appointment. They are friendly and efficient. appointment. They are friendly and efficient. More

They were courteous and efficient. They appeared to be concerned about getting everything correct. Very helpful They appeared to be concerned about getting everything correct. Very helpful More

Friendly and helpful staff, prompt and solid service. What more can an person ask for? What more can an person ask for? More

The employees were nice and helpful while I was waiting on my vehicle to be serviced on my vehicle to be serviced More

Went to mechanics shop for a bad shaking and pull to the right .had bad Pitman,idler arm and locking up brake caliper which should have been under warranty so brought to dealership The service manager jamie right .had bad Pitman,idler arm and locking up brake caliper which should have been under warranty so brought to dealership The service manager jamie is excellent but some of the mechanics.They said couldn't find bad steering components until I put new tires $2700 in tires to find a problem I thought you fix a problem then put new tires but that's me. Thank's Jamie for what you do but I want be back. More

Professional, knowledgeable, and friendly staff. Service Advisor (Susie H) was thorough and patient with my (new GMC owner) questions. Service Advisor (Susie H) was thorough and patient with my (new GMC owner) questions. More

Shortly stood around without being acklodged before getting helped. Had a few recalls but couldn't get them taking care of at the time, was told next time I came in. Well it was the next time I came in getting helped. Had a few recalls but couldn't get them taking care of at the time, was told next time I came in. Well it was the next time I came in and they said they were expired, never heard of expired recalls which they couldn't explain either. Felt like the help could of been friendlier and more helpful. Didn't even give me the keys while when I left, had to find them myself. More