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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
714 Reviews

714 Reviews of Mandal Pontiac Buick - Service Center

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May 24, 2024

Nice people but the service was very slow! ! Had a 1pm appt car never moved from 1 till 2pm then another hour before they finally finished!!! More

by leaningoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback. We are disappointed to hear about the delay you experienced during your appointment. Your time is valuable, and we aim to provide efficient service. We appreciate your patience and understanding. If you would like to discuss your experience further, please feel free to contact us so we can work towards a better outcome. Thank you. Sincerely, the Team at Mandal Buick GMC

May 22, 2024

Good Service, friendly staff, courteous. Work completed within a reasonable amount of time. All good More

by BRENDAELDER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Mandal Buick GMC responded

Thank you, Brenda, for your kind words and for choosing Mandal Buick GMC! We are thrilled to hear about your positive experience with our service and friendly staff. It's great to know that your work was completed promptly to your satisfaction. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for taking the time to leave us a review! Sincerely, the Team at Mandal Buick GMC

May 21, 2024

The service was good, I really enjoyed it. My windshield service was really great also. More

by Shayla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Regueira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
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May 23, 2024 -

Mandal Buick GMC responded

Thank you, Shayla, for sharing your positive experience with Mandal Buick GMC. We're delighted to hear that you enjoyed the service provided, especially with your windshield service. We appreciate your kind words and look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

May 19, 2024

Always do a wonderful job communicating what needs to be done, what should be done in the future, and recommendations More

by Waltondr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Mandal Buick GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experience with Mandal Buick GMC. We are committed to providing clear communication, expert advice, and top-notch service. We look forward to assisting you again in the future and appreciate you choosing us for your automotive needs. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

My truck stayed in the service department for 1 week. The transmission overheated 4 times and they told me that the transmission fluid was all thet needed to be changed to correct the problem. The truck More

by jeff.rosskopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Mandal Buick GMC responded

We appreciate you taking the time to share your recent experience with us, Jeff. Your feedback is valuable to us, and we would like the opportunity to discuss this matter further to ensure we address your concerns appropriately. Please reach out to us at your earliest convenience. Thank you for bringing this to our attention. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

Scratch 2 of my rims when rotating my four tires and forget to put my cover back when put air in it. Smh More

by blacktiger615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mandal Buick GMC responded

We acknowledge and appreciate your feedback. Your experience is concerning, and we want to ensure that we address your concerns promptly. Please reach out to us so we can assist in resolving this matter. We strive for excellence and will work diligently to make things right for you. Sincerely, the Team at Mandal Buick GMC

May 15, 2024

Bought vehicle over the phone and it was great! From the beginning call to signing papers, easiest ever! More

by CRIEG_OSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
Jamie Meakins
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC! We are thrilled to hear that your remote buying experience was seamless from start to finish. We appreciate your trust in us and hope you enjoy your new vehicle. Should you need anything in the future, please don't hesitate to reach out. Drive safely! Sincerely, the Team at Mandal Buick GMC

May 11, 2024

There is nothing more I can say than Suzie does a good job the guy next to her , he can be fired for all I cRe More

by PHYSCOOO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Mandal Buick GMC responded

At Mandal Buick GMC, we always strive to provide exceptional service to all our customers. If there are any specific issues or feedback you would like to share, please do not hesitate to contact us directly. We value your feedback and are committed to resolving any concerns you may have. Thank you for choosing Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

Everyone was very polite and professional. The service team made sure I was completely satisfied with my experience. More

by whittenjeff45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! At Mandal Buick GMC, ensuring complete satisfaction is our top priority. We're thrilled to hear you had a positive experience with our service team. We appreciate your business and look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

Excellent service. The only flaw is that fact that I need to reply with 15 word minimum. More

by woodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Mandal Buick GMC responded

Thank you for the positive feedback! We appreciate your honesty and look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

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