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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
689 Reviews

689 Reviews of Mandal Pontiac Buick - Service Center

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May 18, 2024

Scratch 2 of my rims when rotating my four tires and forget to put my cover back when put air in it. Smh More

by blacktiger615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mandal Buick GMC responded

We acknowledge and appreciate your feedback. Your experience is concerning, and we want to ensure that we address your concerns promptly. Please reach out to us so we can assist in resolving this matter. We strive for excellence and will work diligently to make things right for you. Sincerely, the Team at Mandal Buick GMC

May 15, 2024

Bought vehicle over the phone and it was great! From the beginning call to signing papers, easiest ever! More

by CRIEG_OSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
Jamie Meakins
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC! We are thrilled to hear that your remote buying experience was seamless from start to finish. We appreciate your trust in us and hope you enjoy your new vehicle. Should you need anything in the future, please don't hesitate to reach out. Drive safely! Sincerely, the Team at Mandal Buick GMC

May 11, 2024

There is nothing more I can say than Suzie does a good job the guy next to her , he can be fired for all I cRe More

by PHYSCOOO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Mandal Buick GMC responded

At Mandal Buick GMC, we always strive to provide exceptional service to all our customers. If there are any specific issues or feedback you would like to share, please do not hesitate to contact us directly. We value your feedback and are committed to resolving any concerns you may have. Thank you for choosing Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

Everyone was very polite and professional. The service team made sure I was completely satisfied with my experience. More

by whittenjeff45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! At Mandal Buick GMC, ensuring complete satisfaction is our top priority. We're thrilled to hear you had a positive experience with our service team. We appreciate your business and look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 10, 2024

Excellent service. The only flaw is that fact that I need to reply with 15 word minimum. More

by woodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Mandal Buick GMC responded

Thank you for the positive feedback! We appreciate your honesty and look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

May 07, 2024

Good customer service from time you enter service department even when the guy came and got the vehicle. Very friendly More

by HALLKIZZY41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Coleman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kira Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Mandal Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Mandal Buick GMC

May 07, 2024

They told me the time would be about an hour and a half. I brought my car in at 9 and did not hear from anyone until I called at 3:30 but it was still not ready. I picked up at 5:30. I waited all day to hea More

by mhewitt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name available
Report | Print
May 09, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration with the extended wait time for your service. We aim to provide efficient service and will use your feedback to improve our processes. Please feel free to reach out to us directly to discuss this further. We appreciate your patience and value your business. Sincerely, the Team at Mandal Buick GMC

May 05, 2024

Horrible customer service. Tried over charging us. Then lost our paper work, saying we did not pay. Ask for multiple things in the vehicle to be fixed and they did not! They ev More

by ALEXUSTROTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Mandal Buick GMC responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, the Team at Mandal Buick GMC

May 05, 2024

The staff is very nice, the dealership is very comfortable and clean, coffee is great! More

by SJONES9739
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Mandal Buick GMC responded

Thank you for writing this amazing review for our team! At Mandal Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a clean, nice and comfortable visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, the Team at Mandal Buick GMC

May 04, 2024

Very professional and competent staff who always do an excellent job in informing cllient of car situation. More

by SSTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Mandal Buick GMC responded

Thank you so much for your unwavering support and for brightening our day with your kind words. We are truly grateful to have a community that is so supportive. Take care! Sincerely, the Team at Mandal Buick GMC

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