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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
685 Reviews

685 Reviews of Mandal Pontiac Buick - Service Center

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December 18, 2024

They are focused on customer service and it shows. Always transparent, nit pushy and easy to speak with. More

by KTBWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced our commitment to customer service at Mandal Buick GMC. We strive to create a transparent and approachable environment for all our customers, and it's great to know that you felt that during your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 15, 2024

Pleasant experience. No pressure sales team. Very knowledgeable, time sensitive, and courteous staff throughout the dealership. More

by stevepellegrin
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience at Mandal Buick GMC. Our team strives to provide a no-pressure, knowledgeable environment, and it's great to know that our staff made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 14, 2024

There was an issue with my Terrain dealing with engine oil levels and coolant levels. I was not informed of this issue until I returned to the dealership to inquire about my vehicle being done. More

by fredhilljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand that having concerns about your Terrain's engine oil and coolant levels can be frustrating. We appreciate your feedback, as it helps us improve our communication and services at Mandal Buick GMC. If you would like to discuss this matter further, please feel free to reach out to us. We value your input and hope to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

December 13, 2024

This dealership is decent when it comes to the service department. I like that they text me beforehand to let me know what they recommend for services. More

by WEVAN1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to share your experience with us. We're glad to hear that you appreciate the communication from our service department at Mandal Buick GMC. Your feedback is valuable, and we look forward to continuing to meet your service needs. If you have any further suggestions or concerns, please feel free to reach out to us. Sincerely, the Team at Mandal Buick GMC

December 12, 2024

Jason has always been a pleasure to work with. His attention to detail is great. More

by MARKROBERTS200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your positive feedback about your experience at Mandal Buick GMC. We're glad to hear that our team's attention to detail has made your time with us enjoyable. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 12, 2024

Replaced all 4 tire pressure sensors July 2024. This month, one sensor indicated off line. Called Jamie and told to bring the car in for service. Sensor tested and failed. Sensor replaced under wa More

by goriofletch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to share your experience with our Service Department at Mandal Buick GMC. We're glad to hear that Jamie was able to assist you promptly and that we could resolve the sensor issue under warranty. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 12, 2024

I'm not happy this Sierra 2024 has spent more time in the shop than it has on the road. I could discuss how I was handled as for as getting a loaner six hours after I called in ahead of time asking for one More

by REDD641974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it must be to have your new Sierra 2024 in the shop for such an extended period, especially with significant events like a funeral and your 50th birthday being impacted. We appreciate your feedback regarding the loaner vehicle and the time it took to complete the transmission work. Your concerns are important to us, and we encourage you to reach out directly to Mandal Buick GMC so we can address this situation and work towards a resolution. Thank you for your patience, and we hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

December 12, 2024

The only issue that i had was that my vehicle service start time was about 30 minutes behind schedule and the tech left hand prints on the vehicle. Other than that everything was good. More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We understand that having your vehicle service start on time is important, and we appreciate you bringing the delay and handprints to our attention. It’s great to hear that everything else went well with your service at Mandal Buick GMC. If there's anything further we can assist you with or if you have questions, please feel free to contact us. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

December 11, 2024

Impressive work, very clean facilities. Professional staff. Everything was explained in detail in a way that I could understand More

by PSTEGALL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We at Mandal Buick GMC are thrilled to hear that you were impressed with our facilities and our professional staff. It's great to know that the details were communicated clearly. We appreciate your kind words and look forward to welcoming you back next time! Sincerely, the Team at Mandal Buick GMC

December 10, 2024

Jamie in service was excellent and kept me up to speed on the service work. More

by threid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Jamie in service provided you with excellent communication and kept you updated on your service work. At Mandal Buick GMC, we strive to deliver top-notch service to our customers. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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