Mandal Pontiac Buick - Service Center

Great place and great staff! Thanks again for everything. The only place I take my truck for service. Thanks again for everything. The only place I take my truck for service. More

The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. More

They are always to nice when we come in. Never had a problem with the people. Never had a problem with the people. More

Dropped off my Buick enclave to have the air worked on. It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic Quoted $3500 to have it fixed. We decided that was too much money. So we decided not have it fixed there. On the drive home the air would not get cold at all. It stayed hot air the whole way home. Called the dealership and they couldn’t give an answer as to why it wasn’t working now. All that was said was “well do you want us to fix it?” As it’s the start of summer and already super hot we decided that we would spend the $3500 and just let them fix it. Mainly because we didn’t know who else to go to. Dropped it off on a Friday. And was told it would be ready Wednesday. We had to get a rental car in the meantime. When we called Wednesday to find out the status because we hadn’t heard anything, we were told that the guy who was in charge of our car was not there and nobody else knew the status of our car. Next day we called again and was told the same thing. We asked to speak to someone else. Finally we were told our car was not ready and that it would probably be ready the next day. So two days after we were told it would be ready. When we picked it up and paid for it, it was still making a noise. Brought it back to them and they said they could barely hear the noise and nothing was showing as wrong. Was finally told they would do research and get back with us. Haven’t heard from them since. Will not be taking it back there ever again. More

SERVICE WAS OK, BUT WAITING TIME WAS HORRIBLE, ARRVAL 6. 30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TES 30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TEST DRIVE, TIGHTEND FASTNERS, AND FRONT END ALIGNMENT WITH A 7.00 APPT. (TECH WHO MADE REPAIR, EXCELLENT JOB, 2 THUMPS UP) More

Everytime I go into the dealership for my warranty service, I have always been treated like I just bought my truck. They answer all my questions without delay and I always take their recommendations o service, I have always been treated like I just bought my truck. They answer all my questions without delay and I always take their recommendations on needed extra work. Outstanding Job!!!! More

Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.! expect from MANDAL GMC. GREAT job service dept.! More

I was not informed of a recall for my vehicle. I am not sure if it was inspected for engine failure. This is very concerning to me. I am not sure if it was inspected for engine failure. This is very concerning to me. More

They were very friendly and took care of my situation. I had to order a part and it came in fast . The price was reasonable considering these days . It didn’t take long to put part on I waited in the gues I had to order a part and it came in fast . The price was reasonable considering these days . It didn’t take long to put part on I waited in the guest waiting area . Everyone from the front greeters outside to the service clerks and parts clerk that ordered my part were very nice. More

Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available. I get in and out in a timely fashion, and waiting area is clean with refreshments available. More