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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
688 Reviews

688 Reviews of Mandal Pontiac Buick - Service Center

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May 26, 2024

Susie in service was great as usual. She had me in and out within an hour. More

by pnatpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Mandal Buick GMC responded

Thank you for your kind words, Susie always goes above and beyond for our customers! We're glad she could get you back on the road quickly. We look forward to seeing you again at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

May 25, 2024

This dealership and it’s service center are the best huge shout out to Jamie Meakins and Suzie always taking care of my every need More

by susans1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Mandal Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear that Jamie and Suzie provided you with exceptional service at Mandal Buick GMC. We truly appreciate your recognition of their hard work. We look forward to welcoming you back for all your future automotive needs. Sincerely, the Team at Mandal Buick GMC

May 24, 2024

Mandal is the best dealership. We always buy our vehicles from Mandal. Enjoy working with Susie Hathaway. She’s the best! More

by ANGELANUNGESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Mandal Buick GMC responded

Thank you for the 5-star review! We appreciate your loyalty to Mandal Buick GMC and your kind words about working with Susie. We look forward to assisting you with your future vehicle needs. Sincerely, the Team at Mandal Buick GMC

May 24, 2024

Everyone was nice. I believe they did good work on my truck. But It took 2 hours for my oil change. More

by HOWELLJARROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to share your feedback. We appreciate your kind words about our team and the work done on your truck. We understand your concern about the time it took for your oil change. Please feel free to reach out to us so we can address this and ensure a better experience next time. Thank you again for choosing us. Sincerely, the Team at Mandal Buick GMC

May 24, 2024

Nice people but the service was very slow! ! Had a 1pm appt car never moved from 1 till 2pm then another hour before they finally finished!!! More

by leaningoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback. We are disappointed to hear about the delay you experienced during your appointment. Your time is valuable, and we aim to provide efficient service. We appreciate your patience and understanding. If you would like to discuss your experience further, please feel free to contact us so we can work towards a better outcome. Thank you. Sincerely, the Team at Mandal Buick GMC

May 22, 2024

Good Service, friendly staff, courteous. Work completed within a reasonable amount of time. All good More

by BRENDAELDER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Mandal Buick GMC responded

Thank you, Brenda, for your kind words and for choosing Mandal Buick GMC! We are thrilled to hear about your positive experience with our service and friendly staff. It's great to know that your work was completed promptly to your satisfaction. We look forward to welcoming you back in the future or feel free to share your experience with others. Thank you again for taking the time to leave us a review! Sincerely, the Team at Mandal Buick GMC

May 21, 2024

The service was good, I really enjoyed it. My windshield service was really great also. More

by Shayla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Regueira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
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May 23, 2024 -

Mandal Buick GMC responded

Thank you, Shayla, for sharing your positive experience with Mandal Buick GMC. We're delighted to hear that you enjoyed the service provided, especially with your windshield service. We appreciate your kind words and look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

May 19, 2024

Always do a wonderful job communicating what needs to be done, what should be done in the future, and recommendations More

by Waltondr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Mandal Buick GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experience with Mandal Buick GMC. We are committed to providing clear communication, expert advice, and top-notch service. We look forward to assisting you again in the future and appreciate you choosing us for your automotive needs. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

My truck stayed in the service department for 1 week. The transmission overheated 4 times and they told me that the transmission fluid was all thet needed to be changed to correct the problem. The truck More

by jeff.rosskopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mandal Buick GMC responded

We appreciate you taking the time to share your recent experience with us, Jeff. Your feedback is valuable to us, and we would like the opportunity to discuss this matter further to ensure we address your concerns appropriately. Please reach out to us at your earliest convenience. Thank you for bringing this to our attention. Sincerely, the Team at Mandal Buick GMC

May 18, 2024

Scratch 2 of my rims when rotating my four tires and forget to put my cover back when put air in it. Smh More

by blacktiger615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mandal Buick GMC responded

We acknowledge and appreciate your feedback. Your experience is concerning, and we want to ensure that we address your concerns promptly. Please reach out to us so we can assist in resolving this matter. We strive for excellence and will work diligently to make things right for you. Sincerely, the Team at Mandal Buick GMC

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