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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
714 Reviews

714 Reviews of Mandal Pontiac Buick - Service Center

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July 16, 2024

My truck has been in the shop more than in my possession. When you contact the shop to find out any updates you get the run around! More

by BRWILSON0912
Recommend Dealer
No
Employees Worked With
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mandal Buick GMC responded

At Mandal Buick GMC, we aim to provide clear and timely communication to all our customers. We appreciate your feedback and want to address your concerns directly. Please contact us at your earliest convenience so we can resolve this situation to your satisfaction. Thank you. Sincerely, the Team at Mandal Buick GMC

July 15, 2024

How refreshing it was to go to a dealership with a problem, the first problem my 2018 GMC Yukon has ever had, and have it fixed the first time! Really enjoy working with Jamie Meekins! More

by CHRIS.ORRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC for your 2018 GMC Yukon needs! We're thrilled to hear that Jamie provided you with excellent service and efficiently fixed the issue with your vehicle. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, the Team at Mandal Buick GMC

July 12, 2024

My favorite dealership! Susie is the best! Mandals definitely takes the hassle out of going to dealership. More

by CMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Mandal Buick GMC responded

Thank you for the glowing review! We're thrilled to hear that you had a great experience with us, especially with Susie. We strive to make your visit hassle-free every time. We appreciate your support and look forward to seeing you again at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

July 11, 2024

Everyone took care of us like family. We appreciate doing business with you. Great job!!!! More

by WILLIAMSDE.DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC, we are thrilled to hear that you felt like part of the family during your visit. We strive to provide top-notch service to all our customers, and we are grateful for your kind words. We look forward to welcoming you back in the future! Sincerely, the Team at Mandal Buick GMC

July 10, 2024

Great customer service and worked my vehicle in promptly. I have a great experience every time. More

by YDPENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with Mandal Buick GMC! We are thrilled to hear about the great customer service you received and how promptly your vehicle was taken care of. We appreciate your kind words and hope to provide you with exceptional service on your next visit. If there is anything we can do to make your experience 5-star worthy, please reach out to us directly. Thank you! Sincerely, the Team at Mandal Buick GMC

July 10, 2024

Very professional Love working with Jamie Meakins Like making appointments and the work gets done on time! More

by arlenecanaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Mandal Buick GMC responded

Thank you for the kind words, Arlene! We're thrilled to hear about your positive experience with Mandal Buick GMC. Jamie is a valued member of our team, and we're pleased to hear that you enjoyed working with them. We appreciate your feedback and look forward to assisting you with any future needs. See you next time! Sincerely, the Team at Mandal Buick GMC

July 08, 2024

Jamie did an unbelievable job on getting me back on the road so I could go on my planed vacation.. towed in at 10:00 on a Saturday with contaminated fuel and was pulling out done with repairs at 1:00 same More

by LES VALENTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Mandal Buick GMC responded

Thank you for your kind words, Les! We're thrilled to hear about the exceptional service you received from Jamie at Mandal Buick GMC. It's fantastic that we could get you back on the road in no time, especially right before your vacation. We appreciate your trust in us and for recommending us to your friends. We look forward to assisting you and your loved ones in the future. Safe travels on your vacation! Sincerely, the Team at Mandal Buick GMC

July 06, 2024

Clean and friendly. If I had to complain, it'd be wait times. That's all. More

by maurigi.strong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Mandal Buick GMC responded

Thank you for the kind words about Mandal Buick GMC and mentioning our clean and friendly service. We appreciate your feedback on the wait times, and we will strive to improve in that area. We look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

July 06, 2024

My biggest problem with this service center has been a lack of communication concerning my vehicle. I tried contacting the service department manager however I never received a response back. More

by VBURGESS.1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback with us. We understand your frustration with the lack of communication regarding your vehicle. We strive to improve in this area and encourage you to reach out to us directly to address any concerns you may have. We value your business and hope to better serve you in the future. Sincerely, the Team at Mandal Buick GMC

July 05, 2024

I’ve had some issues but at the end they’re all the same. Pick your poison but the front desk at the service center is great. They do what they can to help, it’s the techs over sight on items I’ve had issues More

by capnjb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback. We appreciate your kind words about our service center's front desk team. We understand your concerns about the oversight on items. If there are any outstanding issues, please don't hesitate to reach out to us directly. We value your business and aim to provide a seamless experience. Sincerely, the Team at Mandal Buick GMC

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