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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
713 Reviews

713 Reviews of Mandal Pontiac Buick - Service Center

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October 02, 2024

Great customer service from start to finish. They keep you informed on what going on during the servicing of your vehicle. More

by pamblack2612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service at Mandal Buick GMC and that our team kept you informed throughout your vehicle servicing. We appreciate your feedback and hope to see you again for your future needs! Sincerely, the Team at Mandal Buick GMC

September 29, 2024

This visit was exceptional! They went above and beyond to take care of our car. Whoever cleaned out our car surprised us and did an exceptional job! More

by NOLACZIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your visit to Mandal Buick GMC was exceptional and that our team went above and beyond for you. We're especially pleased that you were surprised by the great job done on your car. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 29, 2024

They will not answer phone had to call back 4 times to talk to person More

by mrkhall1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Mandal Buick GMC responded

Our team has acknowledged this review.

September 28, 2024

Jaime always takes care of us. In and out and he always makes sure its washed. More

by B.Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Jaime consistently provides you with great service at Mandal Buick GMC, ensuring you have a smooth experience and a clean vehicle. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 28, 2024

Jamie checked me in got a rental car. He called me as soon as it was finished. More

by WHITEDOVEIS01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mandal Buick GMC responded

Thank you for sharing your positive experience! We’re glad to hear that Jamie provided you with excellent service during your rental car process. At Mandal Buick GMC, we strive to make every visit pleasant and efficient. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

September 26, 2024

I waited 4 1/2 hours to have oil changed. Apparently the curly blond haired woman didn’t put me on the list More

by DSCOBB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to wait longer than expected for an oil change at Mandal Buick GMC. Your feedback is valuable, and we would like to address this issue further. Please feel free to reach out to us directly so we can ensure a better experience for you in the future. Sincerely, the Team at Mandal Buick GMC

September 26, 2024

Scheduled service online and when I showed up they were overbooked and my car was serviced an hour after my appointment. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the scheduling issue you encountered during your visit to Mandal Buick GMC. We strive to provide timely service and regret that we fell short in this instance. Please feel free to reach out directly if you have any further concerns or would like to discuss this matter. We look forward to serving you better next time. Sincerely, the Team at Mandal Buick GMC

September 25, 2024

My last visit was for my first oil change on my 2024 Buick Envista. I LOVE my Envista! It is fun to drive and fuel efficient. The service went smoothly, the oil was changed and my vehicle washed. I wa More

by fortsill1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mandal Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear you're loving your 2024 Buick Envista and that your first oil change went so smoothly. Our team at Mandal Buick GMC works hard to maintain a clean and welcoming environment, and we're glad you appreciated that along with the coffee! We look forward to seeing you again for your next visit. Enjoy your drive! Sincerely, the Team at Mandal Buick GMC

September 24, 2024

Service was excellent. Employees went above and beyond. The atmosphere while I was waiting was very pleasant. More

by judyal1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at Mandal Buick GMC and that our employees went above and beyond for you. We strive to create a pleasant atmosphere for all our guests, and it’s great to know we achieved that during your visit. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

September 24, 2024

The estimated time was exactly what they said it would be. Great customer service and would recommend to others. More

by kachterhof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We’re delighted to hear that the estimated time was accurate and that you experienced great customer service at Mandal Buick GMC. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

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