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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
766 Reviews

766 Reviews of Mandal Pontiac Buick - Service Center

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May 13, 2025

I wanted to have my gmc appraised while being serviced to see about trading in for a 2025 but the right hand could not figure what the left hand was doing so I ended up not purchasing a vehicle from you. My More

by RBOGARD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. We understand your frustration with the lack of communication during your appraisal process for your GMC. At Mandal Buick GMC, we strive for better coordination and service for our customers. We appreciate you bringing this to our attention, and we encourage you to reach out to us directly so we can discuss this with you further and learn more about your experience. We hope to provide you with a more seamless experience in the future. Thank you again for choosing Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

May 13, 2025

Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available. More

by llala63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our team at Mandal Buick GMC friendly and knowledgeable. It's great to know that you appreciate the timely service and the clean waiting area with refreshments. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 14, 2025 -

llala63 responded

👍

May 12, 2025

Susie was real helpful kind and on the job ready to help. Susie got things done! More

by hseservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mandal Buick GMC responded

Thank you for your kind words! We're glad to hear that our team member was helpful and attentive during your visit to Mandal Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 11, 2025

Bought vehicle on April 19th of 2025 as of May 10, we have not been able to get a tag for the vehicle because they do not have a title for the vehicle. More

by kevinfant
Recommend Dealer
No
Employees Worked With
Title Department
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May 12, 2025 -

Mandal Buick GMC responded

Thank you for reaching out, Kevin. We understand your frustration regarding the delay in receiving the title for your vehicle, and we appreciate your feedback. Please contact us directly at Mandal Buick GMC so we can discuss this with you further. Your satisfaction is important to us, and we are here to help. Sincerely, the Team at Mandal Buick GMC

May 10, 2025

Everyone was nice and informative. I waited about 2 hours for a oil change, I had an appointment at 1:00. More

by howardstephanie56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Mandal Buick GMC responded

Thank you for your feedback, Howard! We're glad to hear that you found our team at Mandal Buick GMC to be nice and informative. We appreciate your patience during the oil change process. Your comments help us strive for improvement, so please feel free to reach out if you have any further concerns. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

May 08, 2025

Real smooth the staff is very polite and friendly nice clean environment ms Susie is the best she take care of all my vehicles thank you! More

by woodynora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Mandal Buick GMC. Ms. Susie will be happy to know that you appreciate her exceptional care for your vehicles. We look forward to serving you again soon! Sincerely, the Team at Mandal Buick GMC

May 05, 2025

They didn’t replace a fog light, they just left it hanging. Waited two hours to get complimentary oil change. More

by cgp1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the fog light issue during your complimentary oil change at Mandal Buick GMC. We value your feedback and would like to ensure that any concerns you have are addressed. Please feel free to reach out to us directly so we can work towards a solution. Your satisfaction is important to us, and we appreciate your input. Sincerely, the Team at Mandal Buick GMC

May 04, 2025

The staff is terrific and pleasant to deal with! Great service! Clean facilities! Free hot coffee! Now if there were free donuts! :^) More

by h.chris19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and did not get the name of the gentleman that rides a Harley!
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May 05, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Mandal Buick GMC. We take pride in providing excellent service and maintaining clean facilities for our customers. We appreciate your feedback about the donuts—who doesn’t love a treat with their coffee? We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

May 03, 2025

The service time is too long and not consistent with other service providers. Even though this time it was way faster than last time More

by abufreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. I understand your concerns regarding service time, and I appreciate you recognizing the improvement since your last visit. At Mandal Buick GMC, we strive for consistency and efficiency, and your comments will help us continue to enhance our services. If you have any further feedback or would like to discuss this in more detail, please feel free to reach out to us directly. We value your input! Sincerely, the Team at Mandal Buick GMC

May 01, 2025

Very professional, and the wait time was very reasonable. The staff was very pleasant and easy to talk with , as well as the efficiency of the crew. More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Mandal Buick GMC responded

Thank you for your review! We're glad to hear that you experienced professionalism and reasonable wait times at Mandal Buick GMC. Our team works hard to provide a pleasant experience, and it's great to know that you found our staff easy to talk with. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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