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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
683 Reviews

683 Reviews of Mandal Pontiac Buick - Service Center

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January 02, 2025

Went in for 2 services, was told 1 of them is not needed yet instead of them just doing it and taking my money, they were honest. More

by dargelute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your trust in Mandal Buick GMC and value your feedback. It’s great to hear that you experienced our commitment to honesty and integrity during your service visit. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

January 01, 2025

Stopped by to schedule a time for a software update for Super Cruise on my truck. I was happily surprised when they asked if I could take care of it right then. This is very rare nowadays and I was very ap More

by scott_walker1970
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Mandal Buick GMC responded

Thank you, Scott! We truly appreciate your thoughtful review and are delighted to hear that you had a positive experience at Mandal Buick GMC. It's great to know that we could accommodate your Super Cruise software update on the spot and that you enjoyed our waiting area. We strive to provide a comfortable environment for our customers, and feedback like yours motivates us to keep doing our best. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 26, 2024

I think Mandal has the best service and the best facility on the coast for their customers. More

by DJHOWELL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you consider Mandal Buick GMC to have the best service and facility on the coast. Our team works hard to create a welcoming and top-notch experience for all our customers. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

December 25, 2024

The service department is the best of all of the ones that I have dealt with over the years. Jamie is incredibly informative and keeps you completely apprised of what is going on with your vehicle.. More

by MARTINCRUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Regueira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Mandal Buick GMC responded

Thank you so much for your wonderful review, Martin! We're thrilled to hear that you had a great experience with our service department at Mandal Buick GMC. Jamie truly appreciates your kind words and dedication to keeping you informed during your visit. We look forward to seeing you again next time! Sincerely, the Team at Mandal Buick GMC

December 23, 2024

Had a 2:30 appointment and dropped off truck at 1:00. When I came to pick it up at 4:15 it had not even been worked on. He said it would take about 30 minutes so I went to the waiting room, After abou More

by LKDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think his name was Jason
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Dec 26, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay with your truck service appointment at Mandal Buick GMC. We appreciate your feedback and are committed to improving our communication and service efficiency. Please feel free to reach out to us directly if you would like to discuss this further. We hope to have the opportunity to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

December 22, 2024

Jayson was awesome, Dropped my truck off Friday afternoon and picked it up Saturday morning. Great Job More

by JCATCHOT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
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Dec 23, 2024 -

Mandal Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Jayson provided you with excellent service and that your truck was taken care of promptly. At Mandal Buick GMC, we strive to make every experience great. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

Great Service all around! It was quick and easy to schedule and come in. Thank you! More

by JBLADESTAILS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had great service at Mandal Buick GMC and that the scheduling process was quick and easy for you. We appreciate your feedback and look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

She is amazing and she is always super helpful. She goes the extra miles for her customers! More

by HILLARYLMATHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team and the extra effort they put in for customers. At Mandal Buick GMC, we strive to provide excellent service, and it's great to hear that this was your experience. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 18, 2024

They are focused on customer service and it shows. Always transparent, nit pushy and easy to speak with. More

by KTBWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced our commitment to customer service at Mandal Buick GMC. We strive to create a transparent and approachable environment for all our customers, and it's great to know that you felt that during your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 15, 2024

Pleasant experience. No pressure sales team. Very knowledgeable, time sensitive, and courteous staff throughout the dealership. More

by stevepellegrin
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience at Mandal Buick GMC. Our team strives to provide a no-pressure, knowledgeable environment, and it's great to know that our staff made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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