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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
744 Reviews

744 Reviews of Mandal Pontiac Buick - Service Center

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April 10, 2025

Rude and unprofessional customer service. No one seemed like they wanted to work there. Horrible experience. Blonde curly haired lady name starts with S has a nasty attitude and needs trainin More

by holliman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason- was Great!
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April 10, 2025

Outstanding service team. I showed up without an appointment 90-minutes before closing time and these guys got me in and taken care of without hesitation or any concerns abou More

by WD39532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! It's great to hear that you received outstanding service at Mandal Buick GMC, even without an appointment. Our team strives to provide the best possible experience, and we are happy know we met your expectations. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

April 06, 2025

The experience was great . The quality very well,and KD does a great job on getting things done More

by mary.lett8669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kD
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Apr 07, 2025 -

Mandal Buick GMC responded

Thank you, Mary! We truly appreciate your kind words about your experience at Mandal Buick GMC. We're thrilled to hear that you were satisfied with the quality of our service and that KD made a positive impact on your visit. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

April 05, 2025

My recent experience with this company was fantastic. Very professional and very organized. The staff there are excellent! More

by TECH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with us at Mandal Buick GMC. Our team strives to provide professional and organized service, and it's great to know that we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Mandal Buick GMC

April 04, 2025

James Meakin is outstanding and professional! !! James communicate well and timely. I enjoy working with him! More

by kennymac363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Mandal Buick GMC responded

Thank you, Kenny, for your fantastic review! We’re thrilled to hear that you had such a positive experience with James at Mandal Buick GMC. Your appreciation for his professionalism and communication means a lot to us. We look forward to working with you again in the future! Sincerely, the Team at Mandal Buick GMC

April 03, 2025

They were excellent at getting the vehicle diagnosed and fixed in a timely manner. Kept a line a communication every few days keeping me updated on the status of the repairs. More

by jacobgraves.jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review, Jacob! We're thrilled to hear that you had an excellent experience with Mandal Buick GMC during your vehicle's repair. We pride ourselves on timely service and open communication, so it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

April 03, 2025

I have bought a Canyon back in late October and Mandal has had the truck in service longer than I have. They can’t seem to fix an oil leak. Very frustrating!!! More

by allenindustries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Apr 04, 2025 -

Mandal Buick GMC responded

Thank you for reaching out and sharing your experience with us. We understand the frustration of having your Canyon in service for an extended period, especially with ongoing issues like an oil leak. We appreciate your feedback and want to ensure we resolve this matter for you. Please feel free to contact us directly at Mandal Buick GMC so we can address your concerns promptly. Your satisfaction is important to us, and we look forward to finding a solution together. Sincerely, the Team at Mandal Buick GMC

March 31, 2025

Everything was handled accurately and in a timely manner. Customer service with Jamie Meakins is always impeccable…he’s knowledgeable, kind, honest, always humorous, and makes sure you’re taken care of. More

by bchism67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that everything was handled accurately and in a timely manner at Mandal Buick GMC. It's great to know that Jamie Meakins provided you with impeccable customer service. We appreciate your kind words about his knowledge, honesty, and humor. We look forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

March 28, 2025

Quick service with a lot of personal attention. Up-to-date service department can quickly diagnose your problem. Also a nice comfortable place if you’re waiting for an oil change or tire rotation. More

by runthebuoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced quick service and personalized attention at Mandal Buick GMC. Our team takes pride in providing a comfortable space for our customers while their vehicles are being serviced. We appreciate your feedback and look forward to welcoming you back for your next oil change or tire rotation! Sincerely, the Team at Mandal Buick GMC

March 27, 2025

I’m glad I can trust Mandel to keep my car in great shape. The staff always explains the work needed and were able to fix any problems. Had a loaner car to use while my vehicle was in the shop! Very he More

by CWR3810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Mandal Buick GMC responded

Thank you so much for your wonderful review! We appreciate your trust in Mandal Buick GMC to keep your car in great shape. It's fantastic to hear that our staff provided clear explanations and that you found the loaner car service helpful. We'll be sure to pass along your thanks to Susie and the entire service team. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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