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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
712 Reviews

712 Reviews of Mandal Pontiac Buick - Service Center

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February 08, 2025

I was very pleased with the prompt service and the professionalism exhibited with all of the staff that I had the opportunity to interact with. I will continue to bring my vehicle in for service! More

by FDENICOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 07, 2025

I was met at the service entrance and was asked what was needed no run around, just friendly and timely service. Excellent service staff. More

by richardgrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Mandal Buick GMC responded

Thank you for your great feedback, Richard! We're thrilled to hear that you had a positive experience at Mandal Buick GMC and that our service staff was friendly and timely. We strive to provide excellent service, and it’s wonderful to know we met your expectations. We look forward to seeing you again next time! Sincerely, the Team at Mandal Buick GMC

February 06, 2025

Communication with service department not easy. Did not call as stated they would. Did not check for proper phone. Susie only bright spot., and service work good. Will not look elsewhere, YET More

by cmcharg961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason a bit scattered, I assume over busy. But handled case/insurance well
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Feb 08, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. We understand that clear communication is critical, and we appreciate you bringing this to our attention. We're glad to hear that Susie was a bright spot in your experience and that the service work met your expectations. We’d love the opportunity to improve your experience further, so please feel free to contact us directly at Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

February 05, 2025

Mandal Service is the Best because of leadership team, David, Jamie, and Susie!!!! Their keen attention to detail and concern for customers is refreshing! More

by twsaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our leadership team, including David, Jamie, and Susie. At Mandal Buick GMC, we strive to provide excellent service and it's great to know that our attention to detail and customer care made an impact. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

February 03, 2025

The service was very good and fast. Had an alternator installed. The waiting room was very nice with a great choice of coffee. More

by PANYETIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience at Mandal Buick GMC and that our service was fast and efficient while installing your alternator. It's great to know you enjoyed our waiting room and coffee options as well. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

February 01, 2025

Great service, fast and friendly, also very reasonable priced. I would highly recommend the service department. More

by MCOLDDUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Richards
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Feb 04, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the fast and friendly service you received at Mandal Buick GMC. We're glad to hear that you found our pricing reasonable. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

January 30, 2025

Only needed an oil change. Was told it would take about an hour and it was. Took my coupon so I am very pleased with the service. More

by KPALMER1022
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Mandal Buick GMC responded

Thank you for your kind review! We're thrilled to hear that your oil change at Mandal Buick GMC was completed in the time promised and that you were pleased with the service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

January 29, 2025

Mandal GMC has a fantastic Service Department that provides quality customer service and great service. More

by chilove5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our Service Department at Mandal Buick GMC. Providing quality customer service is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

January 28, 2025

The appointment went rather quick and no hassles. Good service and advisors always helpful to get you in and out. More

by ewbiloxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that your appointment at Mandal Buick GMC went smoothly and that our service advisors were able to assist you efficiently. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

January 26, 2025

Efficient and very friendly customer service. The ease of their online scheduling for the service department is phenomenal. I personally returned due to Jamie in the service department. He is so More

by HEATHERTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Mandal Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an efficient and friendly experience with our customer service. It's great that Jamie made such a positive impression on you—he truly goes above and beyond for our customers at Mandal Buick GMC. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

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