Manchester City Nissan

I bought bought a used Altima here from Sharon. My experience was excellent, Sharon is it as very helpful and she listened to what I wanted and gave me exactly that. She also offered to save us money experience was excellent, Sharon is it as very helpful and she listened to what I wanted and gave me exactly that. She also offered to save us money on our insurance. I am happy to refer people to her because I trust her. I am very satisfied. Ask for Sharon More

Sharon is a great salesperson - She’s amazing I will come back again To buy my next car from her. She’s relatable and I will refer people to her. Thanks for my Q50! back again To buy my next car from her. She’s relatable and I will refer people to her. Thanks for my Q50! More

I want to she that Sharon Watson-stokland really help me choose the right car to be my first car ever. I really enjoy the experience and I would like to thank her for everything choose the right car to be my first car ever. I really enjoy the experience and I would like to thank her for everything More

Sharon was phenomenal. I can not stress enough that she was 90% of the reason I walked away with the perfect vehicle for myself. Although these things can take lots of time (roughly 5 hours start to finish was 90% of the reason I walked away with the perfect vehicle for myself. Although these things can take lots of time (roughly 5 hours start to finish) I felt listened to and catered to the entire time. Thank you! I also felt that the finance manager woman I worked with at the end was friendly and helpful. I apologize I can not remember her name, but she was new and doing her very best. More

Sharon is spectacular. Welcoming, kind, and professional. She was very attentive to our wants in a new car and ensured we were presented with what we wanted. She made the process enjoyable and not stressful. She was very attentive to our wants in a new car and ensured we were presented with what we wanted. She made the process enjoyable and not stressful. More

Classy and straightforward. No surprises. Sharon was awesome. I hope she's still there when I come back in 3 years. Everyone else was great too! awesome. I hope she's still there when I come back in 3 years. Everyone else was great too! More

This dealership has always been responsive to any requests that I have made. All operations run smoothly and efficiently. The personnel I have dealt with are at the top of their game. requests that I have made. All operations run smoothly and efficiently. The personnel I have dealt with are at the top of their game. More

Sharon answered every questions that I had. She helped me get the vehicle that I’ve always wanted! Even when I had a slight change of mind she accommodated me with no issues. She was awesome! Everyone that I get the vehicle that I’ve always wanted! Even when I had a slight change of mind she accommodated me with no issues. She was awesome! Everyone that I talked to was amazing. My son enjoyed his hot chocolate and his cupcakes and other goodies that were given to him. We have a great experience More

Do not take your vehicle here to Manchester Nissan. I took it in to fix a recall and when I picked it up, two electrical things were not working. They took no responsibility for it either. Said they coul took it in to fix a recall and when I picked it up, two electrical things were not working. They took no responsibility for it either. Said they couldn’t see how it was them. More

By far the WORST dealership out there. Bought my Ford By far the WORST dealership out there. Bought my Ford Expedition from them last year. After one month, I brought it back to them because the brake By far the WORST dealership out there. Bought my Ford Expedition from them last year. After one month, I brought it back to them because the brakes constantly squeaked & there was a loud pounding noise every time I turned the wheel all the way to either side. Fought with them over a span of 3 months, finally they realized that they had put my brakes on BACKWARDS! Tried to tell me that the pounding noise was a feature of the vehicle to let me know the wheel doesn't turn anymore. After bringing it to a Ford dealership and confirming that was NOT even a real thing and YES there is an issue with my vehicle I tried calling to make an appointment and my calls were never returned. Then the a/c, heat, defroster stopped working... The Service Manager Matt claimed their phone system was a mess and that was his reasoning for the poor customer service and lack of return calls. My husband ended up just showing up down there with the vehicle to get it fixed. Not even a full week later the SAME TWO problems occurring AGAIN! We didn't even bother trying to call - my husband just showed up down there again. Matt made it seem like they would get right on the issue, but that was quite the load of crap to appease my husband. 3 days later we had heard NOTHING so my husband tried calling. One of the guys in the service department told him that they had sent my vehicle off to Ford to be fixed and he would have Matt call him back. BIG SURPRISE Matt NEVER called him back, so once again he drives down there to SEE MY TRUCK SITTING IN THE SAME SPOT AS WHEN IT WAS DROPPED OFF!!! It was never sent to Ford! Matt tells my husband they are bringing it Friday morning and he will absolutely call him by Friday evening with an update. Here we are, Monday morning.... think Matt could take 10 seconds out of his day to return a phone call? NOPE! That must be the fault of their poor phone system as well though, right?! We have been in this tiny rental for almost a week tomorrow, with ZERO communication from Manchester City Nissan, unless we physically drive there - but even at that they BS their way through and provide ZERO assistance! I find it hysterical that Matt asked me to remove my poor reviews on Google and Facebook after the first interaction where he was "going to make it right" SO GLAD I left them up and have found further platforms to alert potential buyers to STAY AWAY! You will have NOTHING but trouble!!! I wish I could transfer my warranty to a different dealership so we didn't have to deal with them but they won't allow it! Do yourself a favor & chose a different dealership! More