Malloy Ford of Winchester

Had an amazing experience with everyone that helped me. Got a great car that gets me to and from work. They took care of me. Thank you so much malloy ford of winchester Got a great car that gets me to and from work. They took care of me. Thank you so much malloy ford of winchester More

Local mechanic replace a pcm in my FORD EDGE and Ford wouldn't let them reprogram the new one. They took it to Malloy Ford to reprogram and they couldn't or wouldn't fix it. Mechanic than took car to T wouldn't let them reprogram the new one. They took it to Malloy Ford to reprogram and they couldn't or wouldn't fix it. Mechanic than took car to Ted Britt Ford in Chantilly. 2 Months and $4000 it was fixed. 2016 w/55k miles. Ripoff!!!! More

I had my RV in for service to realign my steering wheel. They did an excellent job. As always, the staff was both friendly and professional. They even made adjustments for me to meet my schedule. I highly r They did an excellent job. As always, the staff was both friendly and professional. They even made adjustments for me to meet my schedule. I highly recommend Malloy Ford for your service needs. Darrell Mumford More

Always quick to get me in for an oil change and tire rotation, and just as quick at getting me back on the road! Thanks Malloy Ford rotation, and just as quick at getting me back on the road! Thanks Malloy Ford More

I had appt.for oil change on 7/16. Waited over 2 hrs. People came in without appts. and left before me. I went to check on truck and no one knew where it was or made effort to come get me. If I hadn’t ch People came in without appts. and left before me. I went to check on truck and no one knew where it was or made effort to come get me. If I hadn’t checked would have been there until noon. There is a serious problem at this dealership big turnover, etc. and never gets better. More

Not happy at all with service today and communication. Scheduled a recall appt to drop off Mon and pick up Tues. called on Monday to verify parts were in. Spoke to a young girl who looked and said yes the Scheduled a recall appt to drop off Mon and pick up Tues. called on Monday to verify parts were in. Spoke to a young girl who looked and said yes the parts are in. Call 2:00 Tuesday to check on progress. Guess what? NO parts available. Still on back order uh what? I borrowed a vehicle and had someone to pick me up then had to go get car and a friend take me again. If I hadn’t called I feel like my car would be sitting there for days. Really bad communication. Service manager should be checking on parts days ahead when people have a scheduled appt. Not a happy customer. More

Have always had good experiences with the Service department. Good quality service and they honor the timeframes provided during scheduling. I have never been delayed for a service related issue. department. Good quality service and they honor the timeframes provided during scheduling. I have never been delayed for a service related issue. More

James was excellent, he listened to me, quick and clear communication, , he made us feel comfortable, he show us the cars available, excellent costumer service, final price was exactly as negotiated, from communication, , he made us feel comfortable, he show us the cars available, excellent costumer service, final price was exactly as negotiated, from the financier and the manager (five star), I just saw the add on Facebook and I never imagine that it would be so easy, Thanks a lot, Mayelin Del Llano and Family. More

Great. Place to buy a car, they have the friendliest and most polite staff! The service department was great especially Shane the Service Advisor, he is an asset to your dealership! most polite staff! The service department was great especially Shane the Service Advisor, he is an asset to your dealership! More

Honestly it was super easy. Within an hour of picking out a car we had an approval and took the car home. Great experience overall. a car we had an approval and took the car home. Great experience overall. More