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Malloy Ford of Winchester

Winchester, VA

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257 Reviews

1911 Valley Ave

Winchester, VA

22601

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Showing 257 reviews

June 05, 2012

What a wonderfull experience I had a Mally Ford on May 18. I stop in to look at the Ford Focus for my daughter and ended up buy two new Focuses. It was a fantastic experience, I never had to take a $1 o More

by Sandra Timbrook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Killion
Jun 11, 2012 -

Malloy Ford of Winchester responded

Thank you Sandra!! Hope you guys are enjoying your new Focuses :)

April 28, 2012

On the day I bought my new car from Malloy, I had visited at least five other dealerships in the surrounding area; each of which, I felt, were overpriced and loaded with representatives not willing to go the More

by Cmay2382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Groeses
Apr 28, 2012 -

Malloy Ford of Winchester responded

Thank you for the kind words. Our goal is to treat all our customers with respect and to have them feel like one of the Malloy family :)

April 21, 2012

I would not deal anywhere else BUT Malloy Ford. The sales staff are friendly and take time to greet you even if you are just in for service. And speaking about service, Chuck in the service area is by far th More

by dano310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Grudzinski and Chuck from Service.
Apr 21, 2012 -

Malloy Ford of Winchester responded

Thank you for the kind words. They are really appreciated!!

April 19, 2012

This is my first time buying a Ford. I've had my new vehicle for 20 days and I am very happy. Jason assisted me from the test drive through finalizing the sale. He worked very hard to find me my perfe More

by slb06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Painter
Apr 20, 2012 -

Malloy Ford of Winchester responded

Thank you for the great review! We're so happy you are enjoying you're new vehicle!

April 14, 2012

Good experience, we went to look for fuel efficient cars. Stopped by Malloy ford and test drove a fiesta, but liked the size of the focus better. Went back the next day to buy one. Mr. Albright found one More

by Greg44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Albright
Apr 21, 2012 -

Malloy Ford of Winchester responded

Thank you for the great review! Hope you are enjoying your new Focus:)

April 07, 2012

It took 4 hours from start to finish to get our vehicle. The sales respresentative was very slow and we waited over an hour to sign the paperwork. The finance department hadn't sent our loan application whe More

by tjb75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Doe
Apr 14, 2012 -

Malloy Ford of Winchester responded

We apologize for the length of time it took to get you vehicle. Unfortunately, buying a car is not an in and out process. There is a lot paperwork involved and lenders do require certain documents to be able to approve and process a loan. If they do not have these documents, we/they are unable to move forward and get the loan approved. We are sorry to hear that your experience was not an enjoyable one, we try to make every customer feel welcomed and appreciated. We hope you are enjoying your new Edge.

April 04, 2012

Researched vehicles - saw one I was interested listed at Malloy Ford, Winchester VA. Upon arriving at dealership when salesman approached I advised that I needed to have a vehicle that gets good gas mileag More

by avd3acorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Holton
Apr 21, 2012 -

Malloy Ford of Winchester responded

Thank you for the great review! Glad we could help meet all your needs.

April 02, 2012

I gave the rating that I did because upon my arrival at Malloy Ford Mr. Carson came right out asked what I was looking for helped me locate and try to keep in the payment arrange that I needed. He went w More

by blosser81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carson
Apr 21, 2012 -

Malloy Ford of Winchester responded

Thank you for the great review! Hope you are enjoying your new vehicle!

March 18, 2012

Saw car we were interested in on the web and emailed. They called us at 10:30am, saying it was available. We told them we'd be there by 5pm that same day, which we were (over an hour drive). Got there... More

by Freddy Gonzolas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alice
Apr 14, 2012 -

Malloy Ford of Winchester responded

On a busy Saturday our sales people do try to keep track of what is getting sold and notify customers if the vehicle they are interested in has been sold. Unfortunately, this is not always possible. We apologize for your inconvenience.

March 13, 2012

This is the 2nd vehicle that I have bought at Malloy Ford...Greg was Super to work with, personalable, accomodating and I would go beyond just a "salesman", but a new friend! I will Def. return when I More

by YoLanda M. Kenney-Massey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Orendoff