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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews

2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

February 09, 2024

Poor customer service. Had my car in service for almost 3 months and couldn’t even bother to update me. I had to call in everytime to get an update. The work wasn’t even do More

by michelleberry122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marie and whoever worked on my car
Feb 13, 2024 -

Maita Mazda responded

We’d like to thank you for sharing details of your recent experience at our dealership, Michelle. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Alex Bayder, General Manager, alexb@maitamazda.com

February 08, 2024

I purchased my CX5 at this dealership and from the sales mgr to the service mgr, I have had a wonderful caring experience and thorough job done. When I thought there was issue with my rear lights the servic More

by IRVINSTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Bacarella
Feb 08, 2024 -

Maita Mazda responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Alex Bayder, General Manager, alexb@maitamazda.com

February 08, 2024

They were very attentive to my needs and were very professional and courteous. Made me feel like I was important. More

by ANDREWLIM1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Quesada
Feb 13, 2024 -

Maita Mazda responded

Andrew, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Alex Bayder, General Manager, alexb@maitamazda.com

February 07, 2024

Was not able to help me with my issue of a slipping transmission. Technician reported that there was nothing was wrong with my car. Good things it’s a transmission problem and is under warranty. Will b More

by HOUHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Feb 09, 2024 -

Maita Mazda responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 05, 2024

Good service but. I followed up a little early and all was lined up for diagnosis and parts order for following week. More

by MAROMEROBQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Feb 08, 2024 -

Maita Mazda responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Alex Bayder, General Manager, alexb@maitamazda.com

February 04, 2024

The dealership was very clean, wonderfully comfortable and well organized for a car buying customer. More

by MATTNELLEN0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JJ, Chito Espigadera #AskforChito
Feb 07, 2024 -

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Alex Bayder, General Manager, alexb@maitamazda.com

February 03, 2024

Prices were fair and process was easy. We were able to complete the purchase in about an hour More

by DAN_MOOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito
Feb 07, 2024 -

Maita Mazda responded

Thank you for this amazing review! I really appreciate your business, Dan. Alex Bayder, General Manager, alexb@maitamazda.com

February 02, 2024

They were very professional, completed my service quickly. I would recommend Maita to all I know More

by roelofsdave59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod
Feb 06, 2024 -

Maita Mazda responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Maita Mazda provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Alex Bayder, General Manager, alexb@maitamazda.com

February 02, 2024

i was in out faster than expected. So far they answer any after sales questions immediately. My CX-5 is brand new so have yet to experience the service department. Internet and Sales d More

by RONCAMPILLO
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito, Sargon Tamraz
Feb 07, 2024 -

Maita Mazda responded

Thank you for your great review, Ron! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

February 01, 2024

Very happy with the customer service. I was out of town and was permitted to store my car until I returned. Thanks so much! More

by CGURLEY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Feb 06, 2024 -

Maita Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let us know if we can assist you again! Alex Bayder, General Manager, alexb@maitamazda.com

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