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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews

2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

March 02, 2024

As always, service and oil change done quickly and with clear explanations. Staff were prompt even with the weather being less than optimal. More

by KKJOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
newer staff, sorry cannot remember their names - but 2 women and they were fantastic!
Mar 06, 2024 -

Maita Mazda responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 28, 2024

Maita Mazda is always great when performing service on my vehicle. It is easy to schedule the appointment and communication from the service department is on point. I never hesitate to have my vehicle servic More

by REYCALSLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor - service department. I usually work with Christian who is awesome but Taylor was great as well
Mar 04, 2024 -

Maita Mazda responded

Your kind words took my breath away! I am so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Alex Bayder, General Manager, alexb@maitamazda.com

February 27, 2024

The service they offer is not the one they give good service but not reliable More

by CAE_107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mecanic I don’t know name, Anthony Stevens
Feb 29, 2024 -

Maita Mazda responded

Hello, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Alex Bayder, General Manager, alexb@maitamazda.com

February 27, 2024

this is my 7th Maita Mazda that i have purchased from this dealership. I have had a great experience each time and would gladly purchase another vehicle from them as well as recommend family and friends More

by MPLUCK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Navarro, Chito Espigadera #AskforChito, Anthony Stevens, Christian Mammet
Feb 29, 2024 -

Maita Mazda responded

You have been doing business with the team here at Maita Mazda for years and your review about us is truly appreciated. Enjoy your vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Alex Bayder, General Manager, alexb@maitamazda.com

February 26, 2024

Does amazing well with working with you and your credit. And lots of loyalty rewards for being with them is nice when moving to or trading in a car. More

by SAMMIEMENDOZA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Navarro, Chito Espigadera #AskforChito
Feb 29, 2024 -

Maita Mazda responded

I appreciate you for letting others know about your experience, Sammie! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

February 26, 2024

We scheduled a service appointment on a Saturday. There was only one advisor and check-in took a very long time. There should be more advisors on the weekend when many people have time to bring the More

by mshularla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Feb 28, 2024 -

Maita Mazda responded

I take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Alex Bayder, General Manager, alexb@maitamazda.com

February 23, 2024

Great service. Quick check in and out. Good waiting room with coffee, water and snacks. More

by RENTERIA231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Feb 28, 2024 -

Maita Mazda responded

We sincerely appreciate your feedback. Each employee is a valued member of the Maita Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Alex Bayder, General Manager, alexb@maitamazda.com

February 20, 2024

Christian provided great customer service and was diligent in providing feedback regarding car repairs. However, I believe the technician did not do a thorough job in finding the main issue with my More

by MORLET.ELSA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Feb 23, 2024 -

Maita Mazda responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us, Elsa. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Alex Bayder, General Manager, alexb@maitamazda.com

February 16, 2024

Timely, courteous. Diagnosis was done quickly, very comfortable facility if one were waiting for their car More

by DBERNER598
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby, Chito Espigadera #AskforChito
Feb 22, 2024 -

Maita Mazda responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 14, 2024

Christian always provide great customer service. I feel confident every time I see him because I know I will be treated right and fair. This location is always clean and very accommodating to cust More

by JENEVASMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Feb 16, 2024 -

Maita Mazda responded

Hi Jeneva, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Alex Bayder, General Manager, alexb@maitamazda.com

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