Maita Mazda

Great experience! Jeff Os was great--explained process-sold me car I wanted for a good price! Went over the car specifics and followed up with an emai lo see how I was Jeff Os was great--explained process-sold me car I wanted for a good price! Went over the car specifics and followed up with an emai lo see how I was enjoying car and to reach out if I had questions regarding Anything! Greatly appreciated ! More

The best to work with from start to finish. They were the easiest to work with and most efficient Dealership Team I have encountered. Dickson and Andrey are the best in the business at what they They were the easiest to work with and most efficient Dealership Team I have encountered. Dickson and Andrey are the best in the business at what they do. More

Jamie Sachs was a pleasure to do business with. He was very low pressure, very informative, and friendly. I will do business with him again. Sachs was a pleasure to do business with. He was very low pressure, very informative, and friendly. I will do business with him again. More

Great experience and friendly helpful people. We had an exceptionally pleasant car buying experience with our sales person, Daniel Espero. He was knowledgeable about the many features available an We had an exceptionally pleasant car buying experience with our sales person, Daniel Espero. He was knowledgeable about the many features available and made extra efforts to show us only models we were interested in. We decided on a 2016 Outback and with us being new to all the options and safety features, he took extra time to go over them and made sure we were comfortable before leaving. He has continued to check in with us to be sure we are happy with our new purchase and to assure us he is always available to contact if we have any questions. Vang Xiong made the financing process very comfortable and easy, He even got us a better interest rate! Thanks guys for taking the stress out of the experience and making it great! Love our new Outback!!! More

Easy car-buying experience and friendly people We used USAA's car buying service and had the easiest car-buying experience we've ever had. We got the car we wanted at the price we asked for. There We used USAA's car buying service and had the easiest car-buying experience we've ever had. We got the car we wanted at the price we asked for. There were no surprises. And the folks at Maita were helpful and friendly. More

Daniel was able to get me the Forester that I wanted. I think there customer service was great. Daniel was very kind in explaining every thing to us, and he has said if we have any questions to just call I think there customer service was great. Daniel was very kind in explaining every thing to us, and he has said if we have any questions to just call him. More

Buying a new Mazda ..has never been easier at Maita Mazda. Great staff and out in 2 .5 hours...that is awesome! Thanks Danny and Robert for making it fun...as always. ..has never been easier at Maita Mazda. Great staff and out in 2 .5 hours...that is awesome! Thanks Danny and Robert for making it fun...as always. More

the worst experience ever! I'm usually not the person who takes time to write a "negative" review online. But this was my first car buying experience in USA and it was the worst I'm usually not the person who takes time to write a "negative" review online. But this was my first car buying experience in USA and it was the worst. I am extremely unhappy with the quality of service and want to voice my opinion on this forum. I had been researching on new compact and midsize cars for a couple of months and decided to get a mazda. I test drove a few cars at a couple of dealerships and decided to go with Maita Mazda, Sacramento. The salesperson, one Mr. John Reid, was not at all responsive and seemed so uninterested in selling the car. I finally got an appointment from this person to complete the purchase process and he said he would be there. On the day of the appointment, after I left for the dealership, he "texts" me saying that he may not be able to make it. I couldn't believe that a salesperson can be so irresponsible failing to provide the customer sufficient notice before trying to cancel the appointment. However, he was able to make it and was late to his own appointment. By this time I was a little doubtful about his interest in selling me the car. He was callous in taking my details for the credit application and after an additional wait for about half an hour, came upto me and said the car was gone and that somebody else bought it. This can happen to anyone so I tried to ask if there was a chance for a dealer trade. At this point, he started making passive aggressive comments while he was talking to me and my friends saying that I lost a perfectly good deal by being late in making a decision. I ignored it and waited for the dealer trade option. I felt so unaccommodated at the counter that I wanted to leave . After an hour long wait, he came to me and said mazda doesn't finance people with an immigrant visa. I confirmed this over phone before I made an appointment and he said everything is absolutely fine. It seemed like he was trying to find reasons to send me away..lol! He told me it would take him a day to get back to me regarding the financing option. I never heard from him again after that. It almost felt like he knew the car was gone but just didn't care to inform me about it. Maybe he thought he could sell another car to me on the spot..I don't know. I DO NOT RECOMMEND this dealership to anyone or at least I advise caution while choosing the salesperson you deal with. More

very friendly and knowledgeable sales personnel ! I contacted several dealers and they all responded the same day. However, I talked with Don over the phone 1st and he offered a pick me up from home I contacted several dealers and they all responded the same day. However, I talked with Don over the phone 1st and he offered a pick me up from home, and promised if I decided not buy a car from them, he will give me a ride home. He drove the car that I was interested and show me how it works on the road. More

Low key sales experience. I was interested in downsizing from a Outback to a Impreza, but was very unsure. Bogdan, a very nice salesman spent a lot of time answering my questio I was interested in downsizing from a Outback to a Impreza, but was very unsure. Bogdan, a very nice salesman spent a lot of time answering my questions and inquires. Although it was clear I was not prepared to buy a car at that point, Bogdan was low key, respectful and polite. I returned two months later ready to move ahead, but was very nervous about what the whole process would entail. Bogdan was again very helpful, accommodating and calming. I was impressed with his willingness to do whatever was needed to assist in the process. The next phase, however, was very stressful, as unexpectedly, several "options" were presented regarding future financing for service costs, service plans, warranty, etc. I was unprepared that these decisions needed to be made there and then. That is the reason I am giving this experience just 4 stars. More