Mahwah Ford

Mahwah Ford has made it even better for service by picking up my car, servicing it and returning it. This is what no hassle means and I love it. picking up my car, servicing it and returning it. This is what no hassle means and I love it. More

Knowledgeable friendly team under direction of Chris. Our salesperson John and finance person Cherokee were smart personable and so easy to work with. Great buying experience Our salesperson John and finance person Cherokee were smart personable and so easy to work with. Great buying experience More

Had a very complex list of repairs for my aging vehicle and elected to do them. The service department executed all repairs with precision and care and kept me apprised along the way. I was also provided a and elected to do them. The service department executed all repairs with precision and care and kept me apprised along the way. I was also provided a loaner vehicle during the repairs. My service advisor Lou was a partner to me and eager to make sure that everything was done properly to my satisfaction. My Technician Chris was top notch and executed precise and comprehensive rebuild of several major components. High level of confidence in this team! More

purchased my first car in 1965 a hypo mustang from mahwah ford now it's2023 what dose that tell you! never had any issues thank you. DAVE SAUNDERS . ford now it's2023 what dose that tell you! never had any issues thank you. DAVE SAUNDERS . More

Great People and Great Service at Mahwah Ford. I had 3 cars with Mahwah Ford I had 3 cars with Mahwah Ford More

I can always rely on Mahwah service to make things simpler. I can now have pickup at my home which makes it even easier to get the good service at Ford. simpler. I can now have pickup at my home which makes it even easier to get the good service at Ford. More

Bob Hartmann was terrific to work with. I reserved and bought my Mach-e through Bob and there were no markups or additional mandatory fees. They even honor the X-plan pricing. I highly reco I reserved and bought my Mach-e through Bob and there were no markups or additional mandatory fees. They even honor the X-plan pricing. I highly recommend Mahwah Ford! More

I traveled over 4000 miles (included side trips) to buy my F150 here and I was very glad I did. Please read my Google Review posted 4-12-22, it goes into detail about my experience I had with Greg Cumming my F150 here and I was very glad I did. Please read my Google Review posted 4-12-22, it goes into detail about my experience I had with Greg Cummings a car salesman for whom I have a high regard for. There are many accolades I could express for my appreciation of having Greg for my salesman. By far, he is NOT your typical stereotyped cars salesman - far from it. Working with Greg was by far my Best Experience ever when buying a vehicle. At the onset I had a lot of apprehension about spending a large amount of $$$$ for my F150 truck (it's what they cost now regardless) especially long distance . . . site unseen . . . relying solely on the trust and presumed integrity of who was at the other end of the line, text, or email . . . and I am very happy it was Greg. If you're reading this I'm sure you've done your homework - but let me caution you do not take every bad review to heart - read it thoroughly and you might find it's the person writing who's really at fault with expectations that are unreasonable our out of the control of the dealership itself. regardless, I can tell you truthfully and with all honesty - Greg Cummings is a stand up guy and will not lead you astray. More

What an incredible scam they pulled. My boss brought our truck in for a problem with the truck misfiring so we needed to get it serviced. They recommended a 30000 mile service for the vehicle at 27k. our truck in for a problem with the truck misfiring so we needed to get it serviced. They recommended a 30000 mile service for the vehicle at 27k. Ok, a little early, but fine, my boss ok'd it. The price was something of a different story, and the work performed was MOST CERTAINLY NOT NECESSARY. My boss, not being very knowledgeable about vehicle maintenance, just went for it without asking someone who knows (me or someone else if the work that they were performing was necessary) if it sounded kosher. Needless to say, they took my boss for a ride. At 27k, they did a complete fluid exchange of the transmission, the differential, grossly overcharged for the oil change,, the air filter, some coolant exchange/top off, among other very early timing for servicing. The bill for the "30k service" was about $1500. Who in their right mind finds it acceptable to do that much extraneous work and justify it with a bill totaling one and a half THOUSAND dollars? On top of all this, they had the audacity to treat my boss with extreme disrespect when he called to get an update on the repairs of the vehicle. After three days of already working on my WORK TRUCK, you know, NECESSARY TO MAKE MONEY?; Lou had the audacity to say to my boss "if you keep calling us, how do you expect us to fix the vehicle?" After that , my boss said I'm losing money as it's out of commission, and Lou's response was "feel free to come and take it". On top of that, I had my own personal mechanic inspect the work to make sure they did all the work they claimed to have done, and he had shown me that they had left a socket on the fill port for the transmission fluid and my mechanic could not remove it, meaning they got it stripped onto the bolt head with possibly the wrong size socket and just left the socket on my transmission. Sadly enough for Mahwah ford, they will never again see our truck as we will be bringing it to either all American ford in paramus or Leo Kaytes ford in Warwick. An absolute sham, pulling the wool over a completely unsuspecting customers eyes. Shame on them. More