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Maguire Automotive

Ithaca, NY

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1,081 Reviews

370 Elmira Road

Ithaca, NY

14850

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1,081 Reviews of Maguire Automotive

January 21, 2021

Very nice dealership ! Very clean ! Excellent salesman. Pleased with my deal. Wished I could have gotten more for my trade, but all in all pleased. More

by polarbearcub56
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Storm
January 20, 2021

Very helpful and truthful. Nice people and very welcoming atmosphere. They were 100% honest about the vehicle that I bought and did not push any thing to me. More

by Cjacot1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Brooks
January 20, 2021

Dropped of my truck on January 4th for a “Parking Assist Malfunction” . Techs were unable to diagnose issue. I was told that they would contact the Toyota Engineers and then call me back to schedule a time More

by Quinny2121
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the employee I dealt with.
January 20, 2021

Clayton, our salesman was the best. We have been leasing for about 20 years and this was our best experience yet. Clayton was very friendly and kept us informed on any questions we had. Will be looking fo More

by Jim VC
Recommend Dealer
Yes
Employees Worked With
Clayton Templar
January 19, 2021

Brad Buell was excellent as usual. Straight to the point doesn’t waste any time, finds what you need, and takes care of it. Third car I’ve bought from him. More

by JWEATHERBEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Buell
Jan 20, 2021 -

Maguire Automotive responded

JWEATHERBEE, Thank you for your kind words and we appreciate your long time business. We will always be here for you and your family and provide your the service you deserve. Thank you again Bill Hamelin GM

January 18, 2021

Great experience and wonderful people to work with during a time of financial commitment. It was almost stress free. Would recommend to my friends and family. More

by MYACAVON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Brooks, Dan Halladay, Carrie Langley
Jan 19, 2021 -

Maguire Automotive responded

MYACAVON, Thank you for your response and we appreciate your business. We pride ourselves on making your transaction as stress free as possible. thank you again Bill Hamelin GM

January 18, 2021

Staff was courteous and very pleasant. The service was done in a timely manner. The service area was clean and uncluttered. Overall a very nice experience. More

by TOOEEZEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch the woman's name
Jan 19, 2021 -

Maguire Automotive responded

TOOEZEE, Thank you for giving us the opportunity to take care of you. We appreciate your business and hope to continue our relationship. Bill Hamelin GM

January 15, 2021

The work appears to be done correct the first time. That is very valuable! However the cost was also very high. I am also not a fan of 135.00/ hr. More

by Darl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West
Jan 16, 2021 -

Maguire Automotive responded

Darl, Thank you for your reply and we appreciate your business. The dealership has a variable rate that depends on the work and what level technician must work on your vehicle. The training needed for the technician to work on these advanced cars has become extremely complexed and we do our best to be competitive with the pricing. General maintenance will be at a lower rate and some advanced electrical may be at a higher rate. I can assure you that we want you to be happy not only in fixing your vehicle correct the first time but happy in what you pay. If you every have any questions please ask for a manager or myself and we can discuss the cost. thank you again Bill Hamelin GM

January 14, 2021

Had to bring my car in for regular maintenance. They got me in and got the work done quickly, and made everything easy along the way. More

by ML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RJ West, Zach Haskins, John VonGordon, Jasminne Ayres, Eric Curren, Bob Sullivan, Chelsy Carey, Shelby Overbaugh, Ken Hart, Ainslee Kearney
January 14, 2021

Very clean and professional dealership. Assistant manager dealt with us. Courteous and helpful, understanding the problem instantly. Extremely helpful and very professional. The support staff were super More

by PRAVIN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hamelin, Jasminne Ayres
Jan 15, 2021 -

Maguire Automotive responded

PRAVIN1, We appreciate your business and the kind words. Hope you have an amazing year. Bill Hamelin GM

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