Madison Honda

I left a deposit on a new car but than later found a better deal at another dealership; now Madison Honda will not refund me my deposit. They just want your money and they do not care what happens afte better deal at another dealership; now Madison Honda will not refund me my deposit. They just want your money and they do not care what happens after. More

I was searching for a car to replace my Honda lost in the flood. Looked at various new cars and the salesman pointed out a 2 yr old low mileage Civic and I knew that was the car that fit my purpose... The flood. Looked at various new cars and the salesman pointed out a 2 yr old low mileage Civic and I knew that was the car that fit my purpose... The salesman was very patient, and went over all the details of the car..No high pressure to purchase it. . The process was made so easy that I didn't have to do a thing. I would recommend Madison Honda anytime. More

Saw a used Honda Pilot online from Madison Honda that looked promising, so I drove an hour and a half to look at the vehicle and test drive it. I liked the vehicle, but there were 2 issues. It was not Ho looked promising, so I drove an hour and a half to look at the vehicle and test drive it. I liked the vehicle, but there were 2 issues. It was not Honda certified which I thought was unusual for a 2008 with less than 50,000 miles. (The fact that it wasn't certified immediately told me there was a reason it wasn't certified and it was probably because it required some costly repairs). The only warranty was what was left on the original power train warranty. The second issue was that it needed new tires(the tires on it did not have enough tread to pass state inspection). After sitting down to negotiate a price, I told P.J. the salesman that I would buy the car that day for about $1200 less than the asking price, and to save us both some time by returning from the manager's office with his best counter offer. The sales manager (I don't remember the woman's name) came out and introduced herself and told me that Madison Honda owned the car for almost $700 more than what the internet asking price was and would only be able to sell the Pilot for the internet asking price. She then returned to her office. I should have walked out of the dealership right that instant after sales manager lied to me about them selling the vehicle for less than they paid for it!! I have worked at a car dealership in the past and know many car dealers and I can tell you that NONE of them sell vehicles for less money than they bought them for!!! They would be out of business if they did. Because I liked the Pilot, I made a final offer to P.J. the salesman. I agreed to pay the dealer's asking price if they agreed to put new tires on the Pilot. P.J. looked at me and said "They (the sales managers) told me not to get back up out of the chair." He sat in his seat refusing to take my offer to his sales manager. I told him that we were done and left Madison Honda stunned by how rudely I was treated and how I was blatantly lied to. Madison Honda would not budge from their asking price and would not even consider my offer to pay the asking price in return for replacing the unsafe tires on the Pilot. Let my experience be a warning to anyone going to Madison Honda thinking they might be able negotiate a better price than the price quoted online. It won't happen because they don't negotiate. Besides you would be better off going to a Honda dealership that has sales managers that don't lie. More

Great experience. I bought an Insight EX car is terrific and gets 50mpg. The bank loan they got me was much better interest rate then I could get on my own and the term was 74 months which works for me. The and gets 50mpg. The bank loan they got me was much better interest rate then I could get on my own and the term was 74 months which works for me. They ended up saving me a bundle. I was very pleased! More

I leased a new Civic recently and it could not have been any easier! Everyone there was very friendly and welcoming, the transaction was seamless. I have used their service dept. in the past, and presently, any easier! Everyone there was very friendly and welcoming, the transaction was seamless. I have used their service dept. in the past, and presently, and that's the reason I decided to lease a new car from Madison Honda. Reading other reviews here on dealer rater leads me to believe the reviewers are the problem, not this dealership, as I've been doing business with Madison Honda for many years and will continue to do so. I have recommended many people over the years and they all say the same thing. I could buy any car I want and service it anywhere, I choose Honda, and Madison Honda, every time! More

I have been to this service department several times because it is the closest Honda to my house. The people are sexist and look at you like you are an idiot. Also, I am a very reasonable person and u because it is the closest Honda to my house. The people are sexist and look at you like you are an idiot. Also, I am a very reasonable person and understand that people need to get paid for their time but it is just outrageous what they charge for labor! I am moving in about a month and cannot wait to find another Honda service department! Hopefully I will have better luck but one thing is for certain is that I will never go back to this service department ever again. More

Went in to take a look at used car on the lot. Was hoping to get decent deal, however told me flat out was not willing to meet halfway. First time at this particular dealership and first impression of custom to get decent deal, however told me flat out was not willing to meet halfway. First time at this particular dealership and first impression of customer service wasn't so great. I didn't expect them to be on their knees welcoming me, but for me to look and ask for help is a big deal. Not even a "hi!," "How can i help you," type of greeting. Walk way with an uneasy feeling and let's just say I won't be going back. If i received exceptional customer service, I probably would have been willing to pay higher price than what I was looking for. I do not recommend this dealership. More

I was shopping around and just happened to call Madison Honda & spoke to Mark Stocke. He understood I was trading in my Honda Civic for another. The same day we discussed a deal I went into the dealership Honda & spoke to Mark Stocke. He understood I was trading in my Honda Civic for another. The same day we discussed a deal I went into the dealership. The Manager came out & gave me a great deal! More

After finally deciding to purchase a new Honda Fit, I contacted Madison Honda since they had the exact color combination that I was looking for. I made them a realistic and fair offer, unlike many intern contacted Madison Honda since they had the exact color combination that I was looking for. I made them a realistic and fair offer, unlike many internet customers who hoped to buy a Honda Accord for the price of a Civic, which we happily agreed on. In addition, I had a few accessories installed at the dealership as well. When I expected the vehicle upon delivery, everything was perfect. The vehicle was clean inside and out with no scratches or imperfection whatsoever. The accessory install was very clean, with the appearance as if the vehicle came from the factory with them already. Peter, the Sales Manager, initially took care of me at the dealership. He then assigned Dan to handle the rest of the sales interaction. They both showed great patience, understanding and showed trust in my word as a customer, which is a rare quality in this day of age where many customers are viewed as short term business.The entire staff at Madison Honda however takes their customers and simply welcome them to their family. If you are a shopper for a new Honda vehicle who seeks an excellent and stress-free buying experience, with the expectation of a realistic yet fair price, then I have no doubt in recommending Madison Honda for future purchases, in addition to vehicle service. More