Mac Haik Toyota

John was super awesome again and always very helpful They always take really good care of me and I never feel they are trying to scam me for extra money/services like some dealerships. They very polite a They always take really good care of me and I never feel they are trying to scam me for extra money/services like some dealerships. They very polite and also very timely. If they tell you it’s going to take about 4 hours it’s usually right on time or less. More

Wiper motor repair Ralph was very helpful in getting my Tundra in and to the mechanic He called shortly after I left and gave me the quote for the repair. I told him t Ralph was very helpful in getting my Tundra in and to the mechanic He called shortly after I left and gave me the quote for the repair. I told him to have the job done and my truck was ready in a hour and a half More

Excellent service! I recently took my truck in to be serviced because of a very complex problem. Your service team was able to fix the problem and provide piece of mind I recently took my truck in to be serviced because of a very complex problem. Your service team was able to fix the problem and provide piece of mind knowing that my truck was repaired be certified Toyota technicians. The service team was excellent and I would recommend them to all my friends and family! More

Excellent Sales assistance We came in and in a short matter of time we had the car we wanted at price that we could afford. We appreciated everyones assistance at the dealersh We came in and in a short matter of time we had the car we wanted at price that we could afford. We appreciated everyones assistance at the dealership. The staff and sales people were helpful and friendly. More

Always Excellent Customer Service Although I have had my first- ever Toyota in the shop way more than I would like -- a 2016 Tacoma that has been in for a variety "bugs" in less than 3 Although I have had my first- ever Toyota in the shop way more than I would like -- a 2016 Tacoma that has been in for a variety "bugs" in less than 30K miles -- the service department staff have always been 100% ready and willing to handle and solve my issues. I have made a conscious effort to remember that the quality-control issues I have had are not their fault, but it has still been extremely frustrating dealing with some things that should not be happening to a new vehicle, especially when Toyota wants to stand on their "most dependable and reliable" platform. In any case Janie Elizondo, and most recently Dave (sorry I couldn't remember full name) have granted me all my requests and met all my needs. And to all of the Techs (too many to remember) who have taken test rides with me and been thorough and detailed in their descriptions and analysis, thanks to all of you too! Although my experience with my first Toyota has been disappointing (and not going to steer me towards a repeat purchase), the service department and quick lube/oil department have been outstanding. On a related note, Toyota could learn more than a few things from its competitors regarding great customer service. On all of our previous vehicles (we have purchased five Hyundai's since 2005), for EVERY service visit we received a completely washed, vacuumed and detailed vehicle back when done, even for just oil changes. And for every service visit -- whether scheduled maintenance or warranty related repairs -- we have ALWAYS had a very nice loaner vehicle ready for us when dropping off our vehicle even when only for one day! No wonder Hyundai is one of the highest rated manufacturers across all aspects of sales, service and dependability. Come on Toyota, you can and should do better! More

Done quickly and as promised The service rep was friendly and knowledgeable. He told me my car would be back that day, and it was ready by 3PM. All services requested were perfor The service rep was friendly and knowledgeable. He told me my car would be back that day, and it was ready by 3PM. All services requested were performed and appear to have been well done. Price was reasonable (by today's standards...) More

Best ever experience From customer service representative, part representative, cashier to mechanic everyone was nice and helpful. Didn't get ripped off no unnecessary re From customer service representative, part representative, cashier to mechanic everyone was nice and helpful. Didn't get ripped off no unnecessary repair I bring all my 3 Toyotas because I trust honesty Thanks very much More

Low PSI in tire I was told my tire had a nail in the shoulder and could not be fixed. I went to Discount Tire and had it fixed. The nail was not in the shoulder. I was told my tire had a nail in the shoulder and could not be fixed. I went to Discount Tire and had it fixed. The nail was not in the shoulder. More

return car buyer Just bought my second Corolla here (first one lasted fifteen years). Excellent experience, very smooth. Dawn Riddle found the car I wanted quickly, go Just bought my second Corolla here (first one lasted fifteen years). Excellent experience, very smooth. Dawn Riddle found the car I wanted quickly, got me exactly what I asked for. I wouldn't think of going anywhere else. My old car was never serviced anywhere else, and I plan to continue that with the new one. Janie Elizondo has been my favorite service advisor, but all the service people I've dealt with have been great, always polite, considerate, and efficient. More

Bought my Dads lease car. Kurt made this an easy transaction. Set the deal up over the phone, then came in a couple of days later to do the paperwork. We were in and out in a s Kurt made this an easy transaction. Set the deal up over the phone, then came in a couple of days later to do the paperwork. We were in and out in a short time, More