Mac Haik Ford Lincoln - Service Center

Everyone was so helpful in getting my transmission fixed, especially Nick Gamez. Nick kept me informed on the progress being made as time progressed and the work was performed in a timely manner. Oh did I especially Nick Gamez. Nick kept me informed on the progress being made as time progressed and the work was performed in a timely manner. Oh did I mention? The transmission shifts better now than when it did when it was brand new. I’m fully satisfied with the service I received from everyone. Thanks for a job well done. More

Took multiple attempts at calls, kept getting disconnected, then once I got some one they would transfer me from service to Quick lane then back and forth. Leadership should check their phone nu disconnected, then once I got some one they would transfer me from service to Quick lane then back and forth. Leadership should check their phone numbers on monthly cadence to validate the customer experience. Parking to get into service is difficult. Service area is not aligned w premier Lincoln brand. Thus after 18 months, I traded for Mercedes More

My time in service was fairly quick for my oil change. My service advisor ryan was great with communication. My service advisor ryan was great with communication. More

Everyone was so helpful! This issue was not their problem to fix but they jumped right on it and ensured everything was completed in a timely manner. They kept me updated thr This issue was not their problem to fix but they jumped right on it and ensured everything was completed in a timely manner. They kept me updated throughout the process as well. The service advisor, Nic, was awesome to work with. Will return if any maintenance is needed due to the hospitality and customer service received. More

The service was seamless! Mark Stepp went out of his way to make this a great experience Mark Stepp went out of his way to make this a great experience More

Very helpful in the purchase of my car. Didn't have to take all day for the process. Didn't have to take all day for the process. More

No hurry to service vehicle if it's a warranty service. Non warranty service is completed much much faster. Non warranty service is completed much much faster. More

They got the truck in the same day as requested and was done the same day. done the same day. More

Set appointment time and arrived early. Still took over 2 hours for an oil change and tire rotation. Still took over 2 hours for an oil change and tire rotation. More

Excellent customer service. Scheduled my appointment and was in and out quick. Thank you Ryan Scheduled my appointment and was in and out quick. Thank you Ryan More